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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197608081
Report Date: 07/11/2025
Date Signed: 07/11/2025 12:52:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2025 and conducted by Evaluator Nicholas Reed
COMPLAINT CONTROL NUMBER: 31-AS-20250710104343
FACILITY NAME:AVANTGARDE SENIOR LIVING OF TARZANAFACILITY NUMBER:
197608081
ADMINISTRATOR:CAROLINA GARCIA-TREJOFACILITY TYPE:
740
ADDRESS:5645 LINDLEY AVENUETELEPHONE:
(818) 881-0055
CITY:TARZANASTATE: CAZIP CODE:
91356
CAPACITY:138CENSUS: 123DATE:
07/11/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Maria JuarezTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Facility arranged inappropriate medical care for a resident
INVESTIGATION FINDINGS:
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At 8:45 a.m. on 07/11/25 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and disclosed the reason for the visit.

Regarding the allegation "Facility arranged inappropriate medical care for a resident" it was alleged the Memory Care Director, Staff #1 (S1), attempted to order an unnecessary medication, Seroquel, for Resident #1 (R1) without the consent of their conservator. To investigate the allegation, LPA conducted an initial visit on 07/10/25 and interviewed three (03) staff between 12:10 p.m. and 1:10 p.m., conducted a record review of pertinent records, including but not limited to an admission agreement, medical assessment, care plan, and staff and client rosters at 12:20 p.m., and toured the facility at 12:30 p.m. Today, LPA interviewed S1 at 9:00 a.m. and the executive director at 11:30 a.m., toured the facility at 9:15 a.m. and conducted a review of facility emails at 10:00 a.m.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250710104343
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: AVANTGARDE SENIOR LIVING OF TARZANA
FACILITY NUMBER: 197608081
VISIT DATE: 07/11/2025
NARRATIVE
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Interview with S1 revealed they observed increased agitation in R1 and reported it to R1’s physician and a nurse practitioner from the physician’s office about medication changes. A nurse who worked with R1’s physician reported the suggested medication change of prescribing Seroquel to R1’s conservator, and the conservator denied the medication change. Interview with R1’s conservator at 3:00 p.m. on 07/10/25 confirmed that R1 was never prescribed Seroquel and never took Seroquel. R1’s conservator also confirmed that the suggested medication change was reported to them by the physician’s assistant. Record review of R1’s medication list confirmed no orders for Seroquel were ever prescribed. Record review of facility emails revealed the executive director informed R1’s conservator that S1 reported R1’s increased aggressive behaviors directly to R1’s physician and nurse practitioner prior to scheduling a care plan meeting with R1’s conservator. Interview with the executive director confirmed these details and further confirmed that R1 was never prescribed Seroquel or assisted in taking Seroquel per the orders of R1’s conservator. Based on interviews and record review, staff reported a behavioral change in R1 and suggested a medication change. R1’s conservator was notified of the potential change, and R1’s conservator denied the medication change, so R1 was never prescribed new medication. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2025
LIC9099 (FAS) - (06/04)
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