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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197608081
Report Date: 02/12/2026
Date Signed: 02/12/2026 04:55:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2025 and conducted by Evaluator Nicholas Reed
COMPLAINT CONTROL NUMBER: 31-AS-20250803010847
FACILITY NAME:AVANTGARDE SENIOR LIVING OF TARZANAFACILITY NUMBER:
197608081
ADMINISTRATOR:CAROLINA GARCIA-TREJOFACILITY TYPE:
740
ADDRESS:5645 LINDLEY AVENUETELEPHONE:
(818) 881-0055
CITY:TARZANASTATE: CAZIP CODE:
91356
CAPACITY:160CENSUS: 123DATE:
02/12/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Claudia GarciaTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Staff did not seek medical attention for a resident in care
INVESTIGATION FINDINGS:
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At approximately 8:40 a.m. on 02/12/26 Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced complaint visit. LPA met with staff and disclosed the reason for the visit.

Regarding the allegation "Staff did not seek medical attention for a resident in care" it was alleged the facility did not seek medical attention for a growth on the chest of Resident #1 (R1). To investigate the allegation, LPA conducted an initial visit on 08/05/25 and interviewed staff and R1 between 2:45 p.m. and 4:00 p.m., toured the facility inside and out at 3:15 p.m., and conducted a record review at 3:30 p.m. Today, LPA interviewed staff and residents between 9:00 a.m. and 11:30 a.m. and toured the facility inside and out at 9:30 a.m. Interview with R1 on 08/05/25 at 3:20 p.m. revealed they felt fine, and the facility had arranged for all necessary medical appointments and care. Interview with the administrator at 2:50 p.m. on 08/05/25 revealed the facility has arranged for doctor appointments for R1, but R1 refused multiple appointments. Interview with the wellness director at 9:00 a.m. today confirmed R1 frequently refused care. The facility arranged for a doctor, eye doctor, and ear doctor to see R1 regularly.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250803010847
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: AVANTGARDE SENIOR LIVING OF TARZANA
FACILITY NUMBER: 197608081
VISIT DATE: 02/12/2026
NARRATIVE
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 The facility also got a referral for a specialist to assess the growth on R1’s chest. At 12:30 p.m. today LPA reviewed the referral and R1’s physician orders. Record review indicated the facility had provided timely medical care and attention for R1. Interviews with thirteen (13) out of thirteen (13) residents today, which was at least 10% of the total number of residents, revealed the facility had provided sufficient care and met their medical needs through regular physician visits and referrals. Based on interviews, and record review, the facility sought medical attention for R1. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.

No immediate health or safety concerns were observed during today’s visit.

Exit interview conducted. Copy of report provided.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2