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25 | Licensing Program Analyst (LPA) Mary Flores conducted a case management visit for a physical abuse allegation. Due to the situation surrounding the Corona virus Disease 2019 (COVID-19), and to implement mitigation measures, today’s case management was conducted telephonically with Jason Russo, the facility administrator.
On 1/23/20 LPA Flores conducted a case management visit after facility self reported to the department via an incident report that allegedly a staff observed elder abuse from staff #1 towards clients #1 and #2. LPA Flores met with Administrator Jason Russo discuss the reason of the visit and requested a copy of staff and client roster. LPA interviewed administrator, reviewed staff's #1 and clients' #1 and #2 files, and obtained copies of the following documents at the time of the visit: Incident report and transmission fax report, Police Report copy, clients' #1 and #2 Identification and Emergency Information, Staff's #1 Personnel Record, In - Service Training for the past year, Staff's #1 Copy of First Aid Training, Contact Information of possible witnesses, Staff's #1 Separation Papers will be email to LPA, Staff #1’s training and orientation package. On 1/23/20 LPA Flores interviewed Staff #3 over the phone and send a request to Investigation Bureau of the Department (IB) to take an assignment to interview residents #1 and #2, assignment was accepted by IB. On 1/29/20, Investigator Bureau of the Department (IB) Laura Garcia attempted to contact facility’s Administrator. On 1/31/20, IB – Garcia requested Police Report from Los Angeles Police Department (LAPD), left a voice message for staff #2 and staff #1(S#1, S#2). On 2/6/20, IB made a second attempt to contact S#1 and S#2. On 2/5/20 LPA received change in relationship form for S#1. On 2/13/20, IB collected additional information regarding the incident during a telephone call with Facility’s Administrator. On 2/18/20, IB made a third attempt to contact S#2. On 2/28/20, IB contacted Administrator and confirmed a visit to the facility and attempted again to contact S#2. On 3/2/20, IB made a second request for Police Report to LAPD. On 3/3/20, IB informed LPA Flores that assignment had been upgraded to a full investigation. IB conducted a facility visit, interviewed Residents #1 and #2(R#1, R#2), Staff#4, staff #5 (S#4, S#5), and attempted to contact staff #6 (S#6) over the phone. On 3/16/20, IB received and reviewed incident report #2007-047798-1-6-2020 from LAPD. (Continued on 809C) |