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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197608267
Report Date: 04/16/2022
Date Signed: 04/16/2022 01:18:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2021 and conducted by Evaluator Joscelyn Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 31-AS-20211020122325
FACILITY NAME:CEDARS ASSISTED LIVING, THEFACILITY NUMBER:
197608267
ADMINISTRATOR:ARISTOTLE B. VERGARAFACILITY TYPE:
740
ADDRESS:17300 ROSCOE BLVD.TELEPHONE:
(818) 344-2042
CITY:NORTHRIDGESTATE: CAZIP CODE:
91325
CAPACITY:175CENSUS: 101DATE:
04/16/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Lourdes Kazdan TIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Resident was left in soiled diaper for extended period of time
Staff does not allow residents to receive visitations
INVESTIGATION FINDINGS:
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On 04/16/22 at 10:30 a.m Licensing Program Analyst (LPA) Joscelyn Martinez arrived at the facility to conduct a subsequent complaint visit. LPA met with Lourdes Kazdan and the purpose of the visit was explained.

Allegation: Resident was left in soiled diaper for extended period of time.

Regarding this allegation it is alleged that R2 was left in a soiled diaper for an extended period of time. LPA conducted a previous visit on 10/25/2021 where residents, including R2 and staff were interviewed. LPA also obtained R2’s physician reports and resident appraisal. Based on this information obtained through interviews and record reviews this allegation is deemed Unsubstantiated at this time.

Continue on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Nichelle GillyardTELEPHONE: (818) 596-4341
LICENSING EVALUATOR NAME: Joscelyn MartinezTELEPHONE: (818) 383-6108
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20211020122325
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: CEDARS ASSISTED LIVING, THE
FACILITY NUMBER: 197608267
VISIT DATE: 04/16/2022
NARRATIVE
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Allegation: Staff does not allow residents to receive visitations

Regarding allegation it is alleged that residents were not allowed to receive visitors. LPA conducted a previous visit on 10/25/2021 where residents and staff were interviewed. Based on these interviews, residents were allowed to have visitors through appointments. Interviews revealed that R1 had a guest who was violating house rules and causing a disturbance. After multiple incidents this guest was not allowed to visit inside the facility but could visit resident outside of the facility. Based on this information this allegation is deemed Unsubstantiated.

Exit interview conducted. Report signed and delivered.

SUPERVISOR'S NAME: Nichelle GillyardTELEPHONE: (818) 596-4341
LICENSING EVALUATOR NAME: Joscelyn MartinezTELEPHONE: (818) 383-6108
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2