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25 | Licensing Program Analyst (LPA) Martha Guzman Chavez conducted an unannounced Case Management - Deficiencies visit in conjunction with a complaint visit (Complaint control # 31-AS-20190723103029). Upon arrival, LPA was greeted at the door by Caregiver Zaruhi. LPA met with administrator Ana Solakyan at 11:25am. The purpose of this visit is to issue citations for deficiencies observed during the complaint investigation which were not related to the complaint.
On 07/24/2019, LPA Perera conducted an initial 10-day visit, at which time copies of pertinent documents from Resident #1 (R1) facility file was obtained and reviewed. On 07/24/2019 at 8:55am, LPA conducted a tour of the physical plant and interviews were conducted with administrator and staff at 9:10am. During the course of the investigation, it was revealed that the facility failed to assess Resident #1 (R1) prior to accepting R1 to the facility. Additionally, the facility failed to maintain any records for R1 including but not limited to a care plan, physicians report, needs and services plan and reappraisals.
Pursuant to Title 22, California Code of Regulations, the following deficiency will be cited (refer to LIC 9099-D
Exit interview conducted, appeal rights discussed, and a copy of this report has been issued.
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