197608349-2-24-2026-31-AS-TAGD-DS2SP9-20260310140245

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197608349
Report Date: 02/24/2026
Date Signed: 02/24/2026 01:59:50 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/08/2025 and conducted by Evaluator Jose Gary Tan

COMPLAINT CONTROL NUMBER: 31-AS-20250908113632

FACILITY NAME:	ABBEY ROAD VILLA		FACILITY NUMBER:	197608349
ADMINISTRATOR:	MARINE KARAPETIAN		FACILITY TYPE:	740
ADDRESS:	14132 HUBBARD STREET		TELEPHONE:	(818) 837-0077
CITY:	SYLMAR	STATE: CA	ZIP CODE:	91342
CAPACITY:	78	CENSUS: 59	DATE:	02/24/2026
		UNANNOUNCED	TIME BEGAN:	09:56 AM
MET WITH:	Marine Karapetian - Administrator		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Unlawful eviction

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jose Tan conducted an unannounced subsequent complaint visit at this facility to further investigate the above allegation. LPA met with Administrator Marine Karapetian and explained the reason for the visit.

LPA conducted a physical plant tour at 10:03 AM, requested copies of facility documents relevant to the investigation at 10:28AM, reviewed records between 10:30 AM to 11:30 AM and interviewed staff between 11:30 AM to 1:00 PM. Regarding the allegation of Unlawful eviction, it was alleged that when Resident #1 (R1) was hospitalized, the facility refused to take R1 back. LPA records review today between 10:30 AM and 11:30 AM, revealed that R1 was issued an eviction notice way back in March 2025 for non-payment and multiple violation of house rules but was rescinded due to ALW case worker was working actively to place R1 somewhere else that may meet R1's needs.

(continued on LIC 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Jose Gary Tan
LICENSING EVALUATOR SIGNATURE:	DATE: 02/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20250908113632

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: ABBEY ROAD VILLA	FACILITY NUMBER: 197608349
	VISIT DATE: 02/24/2026

NARRATIVE

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(continued from LIC 9099)

On ALW's case worker continuous effort, R1 was almost placed twice to a different facility but it was R1 who refused to move to potential placement until 09/22/25 where R1 was successfully placed by the ALW case worker in another facility that accommodated R1. LPA's interview with the Administrator today also revealed that it was the ALW case worker who suggested that R1 remain at the hospital until they found placement because R1 will continue to refuse placement to another place if R1 get back to the facility.

Therefore, based on the information gathered during this and prior visit, this allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Jose Gary Tan
LICENSING EVALUATOR SIGNATURE:	DATE: 02/24/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026

LIC9099 (FAS) - (06/04)

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