197608349-7-14-2026-31-AS-TAGD-DXAPZK-20260825114542

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197608349
Report Date: 07/14/2026
Date Signed: 07/14/2026 02:27:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2026 and conducted by Evaluator Jose Gary Tan

COMPLAINT CONTROL NUMBER: 31-AS-20260424124136

FACILITY NAME:	ABBEY ROAD VILLA		FACILITY NUMBER:	197608349
ADMINISTRATOR:	MARINE KARAPETIAN		FACILITY TYPE:	740
ADDRESS:	14132 HUBBARD STREET		TELEPHONE:	(818) 837-0077
CITY:	SYLMAR	STATE: CA	ZIP CODE:	91342
CAPACITY:	78	CENSUS: 57	DATE:	07/14/2026
		UNANNOUNCED	TIME BEGAN:	09:04 AM
MET WITH:	Marine Karapetyan - Administrator		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Staff sexually abused resident.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jose Tan conducted an unannounced subsequent complaint to this facility to further investigate the above allegation. LPA met with Administrator Marine Karapetyan and explained the reason for the visit.

LPA conducted a physical plant tour at 9:23 AM, requested copies of facility documents relevant to the investigation at 10:11 AM, reviewed records between 10:15 AM to 11:15 AM and interviewed residents and staff between 11:30 to 1:30 PM. Regarding the allegation that Staff sexually abused resident, it was alleged that R1 was touched by a staff on R1's private parts. LPA's interview with R1 today at 1:20 PM revealed that the alleged perpetrator was not a staff of the facility but that of Home Health agency who provide services to residents. LPA's phone interview with Home Health staff confirmed that that Staff #1 (S1) is their employee and only visits the facility during weekends. LPA's interview with the Administrator today at 11:34 AM, confirmed that S1 was employed by Home Health Agency and assigned to three (3) residents but not to R1 and was not aware of the alleged incident until an LPA came to investigate. (continued on LIC 9099)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Jose Gary Tan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20260424124136

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: ABBEY ROAD VILLA	FACILITY NUMBER: 197608349
	VISIT DATE: 07/14/2026

NARRATIVE

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(continued from LIC 9099)

The Administrator reported the alleged incident upon learning to the Department, the Home Health Agency, Long Term Care Ombudsman (LTCO) and local police. Further, the Administrator did not receive any report from any staff regarding the alleged incidents at any time. LPA's interview with four (4) staff, two (2) night shift and two (2) morning shift revealed that they were not aware, witnessed nor received any report that anyone made inappropriate advances to anyone at the facility during their shift.

Based on the information gathered during this and prior visit, this allegation is deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Jose Gary Tan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026

LIC9099 (FAS) - (06/04)

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