197608401-9-4-2024-31-AS-NMAN-D92VHG-20240912162705

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197608401
Report Date: 09/04/2024
Date Signed: 09/04/2024 03:54:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2024 and conducted by Evaluator Abeye Duguma

COMPLAINT CONTROL NUMBER: 31-AS-20240829110911

FACILITY NAME:	VICTOR ROYALE, LLC		FACILITY NUMBER:	197608401
ADMINISTRATOR:	PETER BABAIAN		FACILITY TYPE:	740
ADDRESS:	120 E. LAUREL STREET		TELEPHONE:	(818) 243-7442
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91205
CAPACITY:	60	CENSUS: 48	DATE:	09/04/2024
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Peter Babaian		TIME COMPLETED:	04:05 PM

ALLEGATION(S):

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Unknown adult in facility sent inappropriate pictures to resident.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to this facility to investigate the above allegation. LPA met with administrator, Peter Babian, and explained the reason for the visit.

---Unknown adult in facility sent inappropriate pictures to resident.

It was alleged that a staff or resident sent Resident #1 (R1) inappropriate pictures. To investigate the allegation, LPA interviewed four (04) staff and six (06) residents between 11:15 AM to 3:30 PM. During interviews with staff, Staff #1 (S1) stated R1's responsible party contacted the facility and reported R1 receiving inappropriate pictures from unknown staff. S1 added they discussed the allegation with the suspected staff and staff denied sending any pictures to R1.
(CONT. on LIC9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Naira Margaryan	TELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Abeye Duguma	TELEPHONE: (818) 669-6814
LICENSING EVALUATOR SIGNATURE:	DATE: 09/04/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20240829110911

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: VICTOR ROYALE, LLC	FACILITY NUMBER: 197608401
	VISIT DATE: 09/04/2024

NARRATIVE

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S1 stated Staff #2 (S2) does not have a history of such behavior at the facility. During interviews, S2 denied sending the alleged inappropriate picture to R1. All other staff stated they are not aware of any residents or staff sending or receiving inappropriate pictures. During interviews with residents, R1 stated they do not know the name of the staff and only knows they go by “O”, has a relative currently working in the facility and they exchanged contact information about two weeks ago. R1 added S2 allegedly asked to marry R1 and then sent a picture of their genitalia. All other residents stated they are not aware of any residents or staff sending or receiving inappropriate pictures.

Based on interviews, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

No health and safety hazards noted during the visit.

Exit interview conducted. Copy of this report issued.

SUPERVISOR'S NAME: Naira Margaryan	TELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Abeye Duguma	TELEPHONE: (818) 669-6814
LICENSING EVALUATOR SIGNATURE:	DATE: 09/04/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2024

LIC9099 (FAS) - (06/04)

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