197608401-4-28-2026-31-AS-NMAN-DUJTTS-20260529150110

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197608401
Report Date: 04/28/2026
Date Signed: 04/28/2026 03:52:50 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2025 and conducted by Evaluator Raymond Comer

COMPLAINT CONTROL NUMBER: 31-AS-20251019163417

FACILITY NAME:	VICTOR ROYALE, LLC		FACILITY NUMBER:	197608401
ADMINISTRATOR:	PETER BABAIAN		FACILITY TYPE:	740
ADDRESS:	120 E. LAUREL STREET		TELEPHONE:	(818) 243-7442
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91205
CAPACITY:	60	CENSUS: 53	DATE:	04/28/2026
		UNANNOUNCED	TIME BEGAN:	02:55 PM
MET WITH:	Alise Nazarian-Administrator		TIME COMPLETED:	03:50 PM

ALLEGATION(S):

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Staff does not provide adequate supervision resulting in resident providing another resident marijuana.

INVESTIGATION FINDINGS:

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On 4/28/26, Licensing Program Analyst (LPA) Raymond Coomer conducted unannounced subsequent visit to complete an investigation of the above noted allegation.
It was reported that on 10/6/2025 staff found marijuana in resident #1 (R1’s) room. R1 admitted it was provided by resident #2 (R2). R1 was using the marijuana only one (1) time.
To investigate the allegation, on 10/23/25, LPA conducted an initial complaint visit. During initial visit, at 10:15 am, LPA spoke with the Administrator and discussed the allegations.
At 10:40am, LPA requested and received residents’ facility files, including but not limited to physician report, need and service plan, and Medication Administration and Destruction (MAR) records. incident reports, and other pertinent documents; records were reviewed between 11:15 am and 1:00pm. Between 1:10 pm and 1:35 pm, LPA conducted interview with Administrator, two (2) staff that had knowledge of the issue/incident addressed in the complaint. At 1:45 pm, LPA also spoke with three (3) residents including R2 and at 2:05pm, LPA spoke with the witness who had the information regarding the allegation.
[LIC9099C] Continued-

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:	DATE: 04/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20251019163417

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: VICTOR ROYALE, LLC	FACILITY NUMBER: 197608401
	VISIT DATE: 04/28/2026

NARRATIVE

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During today’s visit, upon arrival LPA conducted and physical plant tour to inspect the residents' rooms and common areas of the facility; LPA did not witness anyone smoking, nor smelled marijuana anywhere in the facility. At 3:15 pm, LPA requested and reviewed additional facility files including incident reports, and other pertinent records. In addition, at 3:25 pm, LPA interviewed three (03) out of fifty-three (53) residents including resident #1 (R1).

LPA Interviews with the Administrator and staff revealed that staff provides required care and supervision to all residents, based on their level of care and needs. Staff indicated that they never witnessed anyone smoking, nor smelled marijuana odor in the facility. According to staff on 10/06/26 staff #1 (S1) was outside of the building and smelled marijuana. S1 observed R2 smoking. S1 approached R2 and R2 admitted smoking marijuana. Furthermore, R1 confirmed they got it from R2. S1 and S2 went and spoke with R2, who admitted giving marijuana to R1. Per Administrator, both R2 and R1 were informed that possession and use of drugs was a violation of house rules which could result in eviction from the facility.
LPA interviewed six (6) residents out of a total of fifty-three (53) total residents. Five (5) out of six (6) residents stated that they have never witnessed anyone smoking, nor smelled marijuana odor inside the facility. Information revealed from R1 verified the information received from staff.
LPA's review of facility records confirmed that house rules were discussed with R1 and R2.

Based on inspection, observation and interviews, it was concluded that although the allegation may have happened, there is not sufficient evidence to confirm that it happened at the facility due to inadequate staff supervision. Therefore, the allegation is UNSUBSTANTIATED at this time.

No immediate Health and Safety hazard is noted during this visit.

Exit interview conducted and a copy of the report was provided.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:	DATE: 04/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026

LIC9099 (FAS) - (06/04)

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