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25 | LPA Naira Margaryan conducted unannounced Case Management visit to facility. LPA met the Executive Director (ED) and explained that this visit was conducted to follow up and obtain more information regarding the fall incident involving facility resident #1 (R1).
Woodland Hills South Adult and Senior Care Regional Office (WHSASCRO) received an incident report involving the facility resident #1 (R1). As per Incident report on 03/31/2021 during transfer assistance from the wheelchair to bed, R1 fell and injured their Right Shoulder. R1 was sent to the hospital and require surgery, as the fall resulted fractured clavicle and humerous.
Upon review of incident report, it was noted that the description of incident is incomplete and required additional clarification. Therefore, LPA Margaryan visited the facility to obtain additional information.
At the time of this visit at 9:00am, LPA spoke with the Executive Director (ED). Between 10:30am, and 11:30am, LPA had a phone interview with the staff #1 (S1) and with the medical professionals working at the facility. At 2:40pm LPA spoke with other facility staff assisting R1.
Staff indicated that R1 required two (02) party assistance. Interviews revealed that one of the radios that S1 and other staff are using to communicate with each other and ask for help, was broken for about one month. At list one (01) out of three (03) caregivers working on each shift had no radio for communication.
At 10:30am, with the assistance of ED, LPA inspected R1’s room to understand how the incident occurred. ED demonstrated the position of the wheelchair and position of the resident on the floor, based on explanation ED received from the S1, during internal investigation of the incident.
A review of R1's records conducted prior to and at the time of this visit, revealed that R1 is at risk of fall but required one (01) persons assistance. |