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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197608467
Report Date: 02/26/2026
Date Signed: 02/26/2026 10:46:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/03/2025 and conducted by Evaluator Raymond Comer
COMPLAINT CONTROL NUMBER: 31-AS-20250703114439
FACILITY NAME:BELMONT VILLAGE HOLLYWOODFACILITY NUMBER:
197608467
ADMINISTRATOR:JANELLE TOPETEFACILITY TYPE:
740
ADDRESS:2051 N HIGHLAND AVETELEPHONE:
(323) 874-7711
CITY:LOS ANGELESSTATE: CAZIP CODE:
90068
CAPACITY:150CENSUS: 94DATE:
02/26/2026
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Nathaniel Akyempon- DirectorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff touched resident in an inappropriate manner.
INVESTIGATION FINDINGS:
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On 2/26/26, Licensing Program Analyst, (LPA) Ray Comer, conducted a subsequent visit to conclude investigation of the above allegation. LPA spoke with the Director, and the reason for the visit was disclosed.

At 10:20 am, LPA inspected the facility; no health and safety hazards were noted.

Allegation: It was alleged that facility staff placed their hands down resident#1 (R1's) pants.

On 07/07/25, LPA, Raymond Comer, conducted an initial visit to investigate the allegation, at which time, LPA obtained facility records pertaining to R1. The complaint was referred to the Investigations Branch, (IB) of the Community Care Licensing Department (CCLD) and accepted by Senior Investigator, (SI) Philippe Ryan Miles, for full investigation. SI Miles's investigation consisted of an interview with Resident#1 (R1), Administrator, and Staff.
[continued on LIC9099C]
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250703114439
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: BELMONT VILLAGE HOLLYWOOD
FACILITY NUMBER: 197608467
VISIT DATE: 02/26/2026
NARRATIVE
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The complaint was referred to the Investigations Branch, (IB) of the Community Care Licensing Department (CCLD) and accepted for full investigation. An investigation was continued and completed by Senior Investigator, (SI) Philippe Ryan Miles.

On 7/23/25, at 1:50 pm, SI spoke with R1. On 8/19/25, at 1:50 pm, and on 8/27/25, at 6:45 am, SI interviewed S1 and S2 respectively. On 7/22/25, SI reviewed facility records obtained during LPA's initial visit. The following is a summary of the complete investigation:

On 07/07/25, LPA’s interview with the Administrator revealed the following: Administrator refutes the allegation. R1 has progressive and frequent episodes of confusion and forgetfulness. S1 and S2 were interviewed by the Administrator, and at the time the alleged incident occurred, S1 was accompanied by S2 when they checked on R1. S2 verified to the Administrator that S1 never placed their hands in R1's pants.

SI’s interviews with Staff revealed the following: Both S1 and S2 refute the allegation. S1 denied having any physical contact with R1, nor putting their hands down R1's pants. S2 witnessed S1 having no physical contact with R1,and stated that S1 never touched R1 in a non-appropriate way. SI interviewed R1 who denied being touched by S1 on their private area but recalled S1’s hands being in R1’s pants.

Records review conducted by LPA Comer, and SI Miles corroborated the information revealed by the Administrator. Records also revealed that the alleged incident was reported to R1's Physician, Responsible parties and Licensing agency.

Based on interviews and record review, there is not sufficient information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

Exit Interview conducted, and a copy of this report was given to the Administrator.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2