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13 | Licensing Program Analyst (LPA) Teresa Camara conducted a complaint investigation regarding the above noted allegation. LPA met with executive director (ED) Patrice O'Grady and explained the reason for the visit.
LPA interviewed staff at 10:07 a.m., 11:18 a.m.,11:36 a.m., 11:49 a.m., and 12:28 p.m. LPA interviewed residents at 11:57 a.m. and 12:57 a.m. LPA inspected the kitchen and dining room at 11:44 a.m. and inspected a resident room at 1:10 p.m. LPA reviewed and obtained documents at 10:55 a.m. Residents had no complaints about the facility or staff; they denied ever observing staff handle food/drinks incorrectly. LPA did not find any other witnesses to the above noted allegation. The facility management was aware of this allegation prior to LPA's visit and did not find wrongdoing in their review of the alleged incident. The alleged staff has been trained in food handling and has not received any complaints. Based on interviews and records reviewed, the above noted allegation is deemed Unsubstantiated at this time. Exit interview conducted and a copy of the report issued. |