S1 confirmed R1’s vital signs were stable and no distress was observed. S1 stated R1’s primary care physician was contacted because R1 was not at their baseline, and the physician recommended transfer to urgent care, after which staff arranged transportation. S1 also stated the assistant administrator informed the administrator of R1’s condition and reason for transport and informed EMT personnel. R1 disagreed with staff sharing their information with EMT personnel conflicting but confirmed staff did provide transport to the hospital and issue has already been settled with staff. Interviews with ten (10) of (10) residents revealed that staff assist with medical needs when required. Seven residents reported no concerns regarding privacy breaches and two residents did not provide answer. Administrator confirmed that EMT personnel must obtain resident information such as reason for transport, allergies, and current condition before transport. Based on interviews obtain during the investigation, there is insufficient evidence to support the allegations. therefore, the above allegations are unsubstantiated at this time.

No hazards observed at time of visit

Exit interview conducted/ copy of report given