197608664-4-27-2026-31-AS-MGFS-DWTRBL-20260810125254

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197608664
Report Date: 04/27/2026
Date Signed: 04/27/2026 02:39:05 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2026 and conducted by Evaluator Leslie Ngo-Castaneda

COMPLAINT CONTROL NUMBER: 31-AS-20260420155210

FACILITY NAME:	ELWYN NC - KELVIN 2		FACILITY NUMBER:	197608664
ADMINISTRATOR:	MICHAEL JUNAID		FACILITY TYPE:	735
ADDRESS:	6532 KELVIN AVE		TELEPHONE:	(747) 900-6197
CITY:	WINNETKA	STATE: CA	ZIP CODE:	91306
CAPACITY:	4	CENSUS: 4	DATE:	04/27/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Michael Junaid- administrator		TIME COMPLETED:	03:10 PM

ALLEGATION(S):

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Administrator does not have authorization records for managing clients' bank accounts.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an unannounced initial visit for the above allegation. LPA met with administrator (S1), Michael Junaid, and explained the reason for the visit.

LPA took a tour of the physical plant at 10:20AM. At 10:26 AM, LPA interviewed the administrator (S1) and four (4) clients. At 11:23 AM, LPA conducted a records review of the client's file and other relevant documents, including the physician's report, admission agreement, LIC 500 (staff roster), resident roster (LIC 9020), Individual Program Plan (IPP), and other pertinent documents.

Allegation: Administrator does not have authorization records for managing clients' bank accounts.

It was alleged that the facility administrator (S1) does not have authorization to manage clients' bank accounts. An interview with S1 at 10:41AM revealed that North Los Angeles County Regional Center
Continue to LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mary G Flores
LICENSING EVALUATOR NAME: Leslie Ngo-Castaneda
LICENSING EVALUATOR SIGNATURE:	DATE: 04/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20260420155210

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: ELWYN NC - KELVIN 2	FACILITY NUMBER: 197608664
	VISIT DATE: 04/27/2026

NARRATIVE

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(NLACRC) would send the client’s money (P&I) to corporate headquarters in Pennsylvania. Corporate would then send a check to the facility under S1's name, and S1 would need to cash the check for the clients at the facility. S1 opened a checking account to obtain a debit card for the clients for the purpose of paying online clients' insurance bills and purchasing necessary items online. S1 would deposit the P&I cash into S1’s personal account and transfer the money to the client's checking account. Three (3) out of four (4) clients are non-verbal. Interview with one client revealed that S1 manages their Personal and Incidental Allowance funds (P&I), and S1 would purchase all the necessary items the clients want in the facility. Record review revealed that clients at the facility cannot manage their own cash resources. S1 provided the department’s representative with copies of responsible parties/conservatorships that provided permission for S1 to assist with online payments and purchases by using their account.

Although the allegation may have happened or is valid, there is not enough evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted, appeal rights explained, and a copy of this report signed and delivered.

SUPERVISORS NAME: Mary G Flores
LICENSING EVALUATOR NAME: Leslie Ngo-Castaneda
LICENSING EVALUATOR SIGNATURE:	DATE: 04/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/27/2026

LIC9099 (FAS) - (06/04)

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