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25 | Licensing Program Analyst (LPA) Brian Balisi initiated a case management visit for the purpose of ensuring that all clients have vacated the facility. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s complaint investigation was conducted telephonically at 12:00pm with Angele Khanjyan, the facility administrator.
At 12pm LPA conducted telephone interviews with the administrator and a video call which consisted of a review of physical plant. LPA observed that the home has been completely vacated and there are no residents in care. Administrator stated they will be remodeling home and renting it out.
A telephonic exit interview was conducted with Administrator, and a hard copy was provided via email for signature. |