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25 | Licensing Program Analyst (LPA) Aja Richardson conducted an unannounced case management visit to further investigate an incident that was received in the Woodland Hills Regional Office on 05/28/2020. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s visit was conducted telephonically with the facility administrator Philip Pantelic at 10:15 am.
According to the incident report it was reported that staff #1 hit resident #1 (R1) with a pillow. LPA conducted interviews with the Administrator on 6/2/2020 and 6/17/2020. According to the administrator the staff in question was not working during that night of the incident. LPA conducted additional interviews with R1 and R1's relative on 6/17/2020 between 9 am and 10 am. On 6/17/2020, LPA also viewed a video sent by facility Administrator showing R1 screaming "please stop hurting me" however there was no one in the room. When interviewed R1 stated the staff are very nice and never abusive. R1's relative also stated the staff are very nice and R1 often has behavioral episodes and they have had to take away R1's phone as R1 constantly calls the police. Facility staff is working with a psychiatrist, primary doctor, and R1's family regarding these episodes. At this time no further investigation will be done.
Exit Interview Closed. Report Emailed.
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