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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197609049
Report Date: 05/10/2022
Date Signed: 05/10/2022 11:55:25 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/08/2020 and conducted by Evaluator Tuesday Cabiness
PUBLIC
COMPLAINT CONTROL NUMBER: 31-AS-20200908160148
FACILITY NAME:FALLBROOK GLEN OF WEST HILLSFACILITY NUMBER:
197609049
ADMINISTRATOR:DANA ANDERSONFACILITY TYPE:
740
ADDRESS:6833 FALLBROOK AVETELEPHONE:
(818) 883-4123
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY:114CENSUS: 83DATE:
05/10/2022
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Elizabeth GonzalezTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Lack of supervision resulting in inappropriate interactions between resident's.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tuesday Cabiness conducted a subsequent visit, to deliver the final findings of the allegation mentioned above. The receptionist informed LPA that the Administrator Lilit Chaparyn was in a resident's meeting and was not available. LPA delivered report to Business Officer Elizabeth Gonzalez. The following was determined:

Allegation: Lack of supervision resulting in inappropriate interactions between residents: On 09/08/2020 a Special Incident Report (SIR) was submitted to Licensing regarding an incident between (2) residents. LPA Yelena Avetisyan obtained facility documents and conducted telephonic interviews from 230pm to 430pm with the Administrator and other interested parties pertaining to the incident. It was also revealed the incident was cross reported to the local police department and the Long-Term Care Ombudsman (LTCO) office. It was alleged that on 08/26/2020 resident # 1(R1) entered the room of resident # 2 (R2), and R1 laid down
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cassandra HarrisTELEPHONE: (818) 596-4342
LICENSING EVALUATOR NAME: Tuesday CabinessTELEPHONE: (818) 299-4975
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 31-AS-20200908160148
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: FALLBROOK GLEN OF WEST HILLS
FACILITY NUMBER: 197609049
VISIT DATE: 05/10/2022
NARRATIVE
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next to R2 and proceeded to inappropriately touch R2’s private parts. R2 reported the incident to R2’s daughter, who then reported the incident to the former Administrator Dana Anderson.

On 09/11/2020, 09/17/2020, 06/25/2021, 04/09/2022, 05/09/2022, and 05/10/2022, from various times, 1030am to 430pm, LPA Tuesday Cabiness obtained additional records, and conducted additional interviews. Through information obtained, it was revealed, R1 had a history of alleged inappropriate behaviors at other facilities, and that staff at R1’s current facility, were aware that R1 was entering resident’s rooms. But it was reported that the visits were consensual amongst R1 and other residents. The police visited the facility on 09/08/2020, in which they conducted interviews and there were no charges made against R1. Although, R1 had a history of inappropriate behavior, from interviews conducted, and not being able to interview staff during the alleged incident, due to them no longer working at the facility, there were no witnesses or evidence to corroborate there was a “Lack of supervision resulting in inappropriate interaction between residents”, therefore, the allegation is deemed Unsubstantiated at this time.
SUPERVISOR'S NAME: Cassandra HarrisTELEPHONE: (818) 596-4342
LICENSING EVALUATOR NAME: Tuesday CabinessTELEPHONE: (818) 299-4975
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2022
LIC9099 (FAS) - (06/04)
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