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13 | LPA Spaeth conducted an unannounced visit and was greeted by the Administrator at 9:30 am. AT 9:45 am, LPA conducted a facility tour and did not observe any health or safety issues. LPA stated the purpose of the visit was to conduct a complaint which states facility failed to contact authorized representative and facility failed to return residents belonging. LPA interviewed staff members 10:00 am until 10:30 am. LPA reviewed resident's file at 11:00 am. In regard to facility failed to contact authorized representative, LPA confirmed with the Administrator that the conservator was contacted when resident was admitted to the hospital. Administrator also stated the resident's conservator was not a family member. Administrator also stated that family members were called, a message was left but family members did not return call. Therefore, the allegation is unsubstantiated.
In regard to allegation, facility failed to return resident's belongings is also unsbustantiated. The complainant stated the scooter was not returned to the family after the resident moved out. The previous Administrator and current Administrator confirmed the resident no longer used the scooter and did not want the scooter. Also, LPA observed the scooter was still locked in storage within the facility. . Exit inteview conducted, appeal rights discuseed, and a copy of the report was given to the Administrator. |