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32 | Allegation: Staff are not following proper medication training- The Reporting Party (RP) states that facility Medication Technicians are instructed by Staff#1 (S1) to reuse cups used to distribute medications to residents. RP states that Med Techs buy medication cups with their own personal funds in order to remain in compliance with facility's medication services policy.
LPA interview with Administrator revealed the following: Administrator denies the claim that staff do not comply with the facility medication services policy, stating that all Med Tech staff are provided in-service training requiring all medication cups to be disposed of after use. Per Admin, staff managers are well aware of the medication services policy, and have not instructed staff to retain used medication cups for any reason. Per Admin, facility keeps ample supplies of medication cups in stock, and that the facility has not experienced critical shortages of any supplies to service residents.
LPA conducted interviews with five (5) staff, which revealed the following: All staff interviewed by LPA deny claim of non-compliance with facility medication services policy, stating that staff have taken medication training and are well aware of the proper handling of resident medications, that medication cups used for resident meds distribution are promptly disposed after use. All staff interviewed by LPA state they have not purchased medication cups using personal funds, and that supplies of medication cups are consistently stocked at the facility.
LPA conducted a tour of the facility, which revealed the following: Medication Rooms, located in the Assisted Living Unit, and Memory Care Unit, were observed and found to contain adequate supplies of packaged medication cups to service residents. Staff informed LPA that medications are transferred directly from medication containers and into resident cups, and that their hands do not touch the distributed medication pill/liquid. Moreover, LPA requested S4 and S5 to demonstrate how medications are dispensed and observed that staff are properly following medications procedures.
Based on LPA observations, and interviews with Administrator, and Staff, LPA was unable to find evidence to support the allegation. Therefore, the allegation is deemed Unsubstantiated at this time.
Exit interview and copy of report provided. |