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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197609105
Report Date: 07/18/2021
Date Signed: 07/18/2021 11:54:56 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2021 and conducted by Evaluator Rosaura Valenzuela
COMPLAINT CONTROL NUMBER: 31-AS-20210223090521
FACILITY NAME:GRANDVIEW, THEFACILITY NUMBER:
197609105
ADMINISTRATOR:FLORES, YENIFACILITY TYPE:
740
ADDRESS:2211 W 6TH STREETTELEPHONE:
(213) 380-7000
CITY:LOS ANGELESSTATE: CAZIP CODE:
90057
CAPACITY:215CENSUS: 148DATE:
07/18/2021
UNANNOUNCEDTIME BEGAN:
10:32 AM
MET WITH:Candy Hernandez, ReceptionistTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility not providing a safe environment for resident
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Rosaura Valenzuela conducted an unannounced complaint visit to gather additional information and to deliver the finding for the above noted allegation. LPA met with Candy Hernandez, Receptionist. The purpose of the visit was discussed.

Facility not providing a safe environment for resident. To investigate this allegation, LPA Valenzuela conducted an unannounced visit on 2/26/21 and between 3:33pm and 4:05pm, initiated staff and resident interviews, Staff and resident interviews revealed that no one is aware of any altercations between residents. At 3:45pm, LPA toured Resident #1 (R1) and Resident #2 (R2)'s room. Both residents were present at the time and were co-habiting peacefully. LPA interviewed both residents. R2 denied assaulting R1. When LPA interviewed R1, they were unable to concentrate and answer any questions, On 7/16/21 between 4pm and 5pm, LPA conducted document review, which did not reveal any pertinent information to support the allegation. Based on interviews, observation, and record review, this allegation is UNSUBSTANTIATED at this time.
Exit interview conducted and a copy of the report was issued.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Naira MargaryanTELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Rosaura ValenzuelaTELEPHONE: (818) 421-5360
LICENSING EVALUATOR SIGNATURE:

DATE: 07/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/18/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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