197609117-2-1-2022-29-AS-JAPL-CB9T4D-20220202132346

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197609117
Report Date: 02/01/2022
Date Signed: 02/01/2022 02:23:26 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2021 and conducted by Evaluator Ashley Smith

COMPLAINT CONTROL NUMBER: 29-AS-20210305165753

FACILITY NAME:	SILVERADO SENIOR LIVING - CALABASAS		FACILITY NUMBER:	197609117
ADMINISTRATOR:	GIUNTO, TAYLOR		FACILITY TYPE:	740
ADDRESS:	25100 CALABASAS RD		TELEPHONE:	(818) 222-1000
CITY:	CALABASAS	STATE: CA	ZIP CODE:	91302
CAPACITY:	110	CENSUS: 57	DATE:	02/01/2022
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Kim Davis		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Facility has a scabies outbreak
Facility did not seek medical treatment for the residents

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Ashley Smith arrived unannounced to deliver the findings for the above allegations. The LPA met with Health Services Director Kim Davis and explained the reason for the visit.

During the initial virtual visit on 03/12/2021, the LPA interviewed Executive Director Taylor Giunto and requested records. Additional staff interviews were conducted on 4/14/2021 at 4:50 p.m. and 6/14/2021 at 12:45 p.m. During the 9/13/2021 visit, the LPA conducted a records review at 11:00 a.m. and conducted staff interviews from 10:44 a.m. – 3:20 p.m. During the 11/29/2021 visit, the LPA reviewed documentation pertinent to the investigation and interviewed Executive Director Taylor Giunto.

Regarding the allegation: Facility has a scabies outbreak
It was alleged that residents at this facility had a scabies outbreak. Interviews revealed that the presence of a rash was observed on approximately five (5) residents in February 2021. However, the time of the observation, the facility had active COVID-19 cases in the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Jeralyn Ann Pfannenstiel
LICENSING EVALUATOR NAME: Ashley Smith
LICENSING EVALUATOR SIGNATURE:	DATE: 02/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 29-AS-20210305165753

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: SILVERADO SENIOR LIVING - CALABASAS	FACILITY NUMBER: 197609117
	VISIT DATE: 02/01/2022

NARRATIVE

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At that time, there was a demand for hospital and medical-based services in the surrounding community due to the surge in COVID-19 cases. The facility thought it was best to mitigate additional risk and treat the residents in house. Interviews and records review revealed that on February 12, 2021, a tele-health visit was held with the facility Medical Doctor, in which there was a discussion of approximately five (5) residents whom had rashes. Documentation revealed that the Medical Doctor felt that one (1) out of five (5) residents (Resident #1) had the appearance of scabies. Interviews revealed the facility made the decision to treat the five (5) residents in-house rather than send residents to the hospital due to COVID-19. Per the tele-health visit, the Medical Doctor treated the five (5) residents as if they had scabies. Interviews with the Maintenance Director and Executive Director confirmed that a community-wide clean-up took place at the end of February, which included laundering all the resident clothing, washing the carpet, and sanitizing and cleaning all common spaces. In addition, all residents and staff were treated with topical cream for preventative measures.

The family of Resident #1 (R1) took R1 to see a dermatologist in April 2021, in which it was confirmed that R1 had scabies. Thereafter, the Executive Director contacted the local health department, whom did not open a case for the community as they only had one confirmed case at the time of the call.

Based on the investigation, there is insufficient evidence to support the claim that the facility had a scabies outbreak. When the facility had a confirmed case of scabies, it was reported to the Department and the local health department. This allegation is deemed Unsubstantiated at this time.

Regarding the allegation: Facility did not seek medical treatment for the residents
It was alleged that residents developed scabies and it was left untreated. Documentation confirmed that at the suspicion of the rash, the facility had a tele-health visit with the facility Medical Doctor on February 12, 2021 and sought treatment advice. Interviews confirmed that for precautionary reasons, the facility treated all residents and staff with topical cream. Interviews and documentation confirmed that the initial residents whom were identified with rashes in February 2021 received a prescription medication to treat the rashes. R1 was sent out to a dermatologist in April 2021 and was also prescribed topical medication. Based on the evidence obtained, there is insufficient evidence to support the claim that the facility did not seek medical treatment for residents. This allegation is deemed Unsubstantiated at this time.

No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued.

SUPERVISORS NAME: Jeralyn Ann Pfannenstiel
LICENSING EVALUATOR NAME: Ashley Smith
LICENSING EVALUATOR SIGNATURE:	DATE: 02/01/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/01/2022

LIC9099 (FAS) - (06/04)

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