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25 | Licensing Program Analyst (LPA) Elsie Campos conducted an unannounced Case Management visit to the facility today with the purpose of conducting a health and safety check. The LPA met with staff and explained the reason for the visit. There was two (2) staff and four (4) residents present during today’s visit. The LPA spoke to the House Manager Robin Aquino over the phone and authorized Editha Lagrosa to sign for the report.
During today’s visit, a physical plant tour was conducted at 1:40 p.m. During today’s visit, the LPA observed one (1) new staff at the facility. Staff #1 was on shift and confirmed that they have been working at the facility for about a month. The LPA confirmed that S1 was associated to the facility at the time of the visit.
The facility was initially cited for lack of liability insurance on September 14th, 2021. On November 8, 2021, LPA JoAnn Rosales received a copy of Liability Insurance for this facility. After further review it was indicated that policy #0100165029-0 covers (3) three facilities Hannah's Home by Serenity Care Health, Bentley Suites by Serenity Care Health and Bentley Hills by Serenity Care Health. Therefore, there would be insufficient coverage due to multiple facilities identified under the same policy number. The LPA advised the administrator Robin Aquino to obtain sufficient coverage for this facility. On 01/28/2022, the facility was cited for not providing proof of liability insurance. The Proof of Correction was due on, 2/11/2022.
Continued on LIC 9099-C |