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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197609122
Report Date: 05/16/2022
Date Signed: 05/16/2022 04:16:30 PM


Document Has Been Signed on 05/16/2022 04:16 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364



FACILITY NAME:HANNAH'S HOME BY SERENITY CARE HEALTHFACILITY NUMBER:
197609122
ADMINISTRATOR:BIOSEH OGBECHIEFACILITY TYPE:
740
ADDRESS:22740 HATTERAS STTELEPHONE:
(818) 312-9121
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91367
CAPACITY:6CENSUS: DATE:
05/16/2022
TYPE OF VISIT:Case Management - OtherUNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Editha LagrosaTIME COMPLETED:
04:20 PM
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Licensing Program Analyst (LPA) Elsie Campos conducted an unannounced Case Management visit to the facility today with the purpose of conducting a health and safety check. The LPA met with staff and explained the reason for the visit. There was two (2) staff and four (4) residents present during today’s visit. The LPA spoke to the House Manager Robin Aquino over the phone and authorized Editha Lagrosa to sign for the report.

During today’s visit, a physical plant tour was conducted at 3:10 p.m. The LPA observed that the facility has posted a copy of the court decision order for Serenity Care Health which is accessible to all residents and visitors on the hallway bulletin board. No health and safety concerns were observed during today’s visit.

The facility was initially cited for lack of liability insurance on September 14th, 2021. On November 8, 2021, LPA JoAnn Rosales received a copy of Liability Insurance for this facility. After further review it was indicated that policy #0100165029-0 covers (3) three facilities Hannah's Home by Serenity Care Health, Bentley Suites by Serenity Care Health and Bentley Hills by Serenity Care Health. Therefore, there would be insufficient coverage due to multiple facilities identified under the same policy number. The LPA advised the administrator Robin Aquino to obtain sufficient coverage for this facility. On 01/28/2022, the facility was cited for not providing proof of liability insurance. The Proof of Correction was due on, 2/11/2022.

Continued on LIC 809-C
SUPERVISOR'S NAME: Jeralyn Ann PfannenstielTELEPHONE: (818) 596-4343
LICENSING EVALUATOR NAME: Elsie CamposTELEPHONE: (747) 230-3909
LICENSING EVALUATOR SIGNATURE:
DATE: 05/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 05/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: HANNAH'S HOME BY SERENITY CARE HEALTH
FACILITY NUMBER: 197609122
VISIT DATE: 05/16/2022
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On 2/18/22, the facility was cited for failure to provide proof of liability insurance and civil penalties were assessed in the amount of $700 for the period of 2/12/2022 through 2/18/2022. A hard copy of the civil penalty ledger was provided to the licensee.

On 3/23/22, the facility was cited for failure to provide proof of liability insurance and civil penalties were assessed in the amount of $3300 for the period of 2/19/2022 through 3/23/2022. A hard copy of the civil penalty ledger was provided to the licensee.

On 4/29/22, the facility was cited for failure to provide proof of liability insurance and civil penalties were assessed in the amount of $3700 for the period of 3/24/2022 through 4/29/2022.

As of today, 5/16/2022, the plan of correction is still not met. Civil Penalties will be issued for period 4/30/22 - 5/16/22, which is a total of seventeen (17) days, at $100.00 per day. At the time of today’s visit the appropriate insurance coverage was not submitted.

Previous Licensing Reports gave notice that failure to correct the insurance violation would result in additional civil penalties. Because you failed to make the correction by the date specified, a continuation of civil penalties at $100 per day will continue to be assessed until the violation is corrected.

Exit interview conducted. Today's report was emailed to house manager Robin Aquino.
SUPERVISOR'S NAME: Jeralyn Ann PfannenstielTELEPHONE: (818) 596-4343
LICENSING EVALUATOR NAME: Elsie CamposTELEPHONE: (747) 230-3909
LICENSING EVALUATOR SIGNATURE:

DATE: 05/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/16/2022
LIC809 (FAS) - (06/04)
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