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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197609122
Report Date: 07/08/2022
Date Signed: 07/08/2022 10:10:59 AM


Document Has Been Signed on 07/08/2022 10:10 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364



FACILITY NAME:HANNAH'S HOME BY SERENITY CARE HEALTHFACILITY NUMBER:
197609122
ADMINISTRATOR:BIOSEH OGBECHIEFACILITY TYPE:
740
ADDRESS:22740 HATTERAS STTELEPHONE:
(818) 312-9121
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91367
CAPACITY:6CENSUS: 3DATE:
07/08/2022
TYPE OF VISIT:Case Management - OtherUNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Editha LagrosaTIME COMPLETED:
10:15 AM
NARRATIVE
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Licensing Program Analyst (LPA) Elsie Campos conducted an unannounced Case Management visit to the facility today with the purpose of conducting a health and safety check. The LPA met with staff and explained the reason for the visit. There was one (1) staff and three (3) residents present during today’s visit.

During today’s visit, a physical plant tour was conducted at 9:10 a.m. The LPA observed that the facility has posted a copy of the court decision order for Serenity Care Health which is accessible to all residents and visitors on the hallway bulletin board. No health and safety concerns were observed during today’s visit.

The facility was initially cited for lack of liability insurance on September 14th, 2021. On November 8, 2021, LPA JoAnn Rosales received a copy of Liability Insurance for this facility. After further review it was indicated that policy #0100165029-0 covers (3) three facilities Hannah's Home by Serenity Care Health, Bentley Suites by Serenity Care Health and Bentley Hills by Serenity Care Health. Therefore, there would be insufficient coverage due to multiple facilities identified under the same policy number. The LPA advised the administrator Robin Aquino to obtain sufficient coverage for this facility. On 01/28/2022, the facility was cited for not providing proof of liability insurance. The Proof of Correction was due on, 2/11/2022. As of today’s visit, the facility has not provided proof of liability insurance.

On 2/18/22, the facility was cited for failure to provide proof of liability insurance and civil penalties were assessed in the amount of $700 for the period of 2/12/2022 through 2/18/2022. A hard copy of the civil penalty ledger was provided to the licensee.

Continued on LIC 809-C
SUPERVISOR'S NAME: Jeralyn Ann PfannenstielTELEPHONE: (818) 596-4343
LICENSING EVALUATOR NAME: Elsie CamposTELEPHONE: (747) 230-3909
LICENSING EVALUATOR SIGNATURE:
DATE: 07/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 07/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: HANNAH'S HOME BY SERENITY CARE HEALTH
FACILITY NUMBER: 197609122
VISIT DATE: 07/08/2022
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On 3/23/22, the facility was cited for failure to provide proof of liability insurance and civil penalties were assessed in the amount of $3300 for the period of 2/19/2022 through 3/23/2022. A hard copy of the civil penalty ledger was provided to the licensee.

On 4/29/22, the facility was cited for failure to provide proof of liability insurance and civil penalties were assessed in the amount of $3700 for the period of 3/24/2022 through 4/29/2022.

On 5/16/22, the facility was cited for failure to provide proof of liability insurance and civil penalties were assessed in the amount of $1700 for the period of 4/30/2022 through 5/16/2022.

As of today, 7/8/2022, the plan of correction is still not met. Civil Penalties will be issued for period 5/17/22 - 7/8/22, which is a total of fifty three (53) days, at $100.00 per day. At the time of today’s visit the appropriate insurance coverage was not submitted. Civil Penalties will accrue until plan of correction is met.

Pursuant to Title 22 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D):

Exit interview conducted. Today's report was emailed to house manager Robin Aquino.
SUPERVISOR'S NAME: Jeralyn Ann PfannenstielTELEPHONE: (818) 596-4343
LICENSING EVALUATOR NAME: Elsie CamposTELEPHONE: (747) 230-3909
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2022
LIC809 (FAS) - (06/04)
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