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25 | Licensing Program Analyst (LPA) Elsie Campos conducted an unannounced Case Management visit to the facility today with the purpose of conducting a health and safety check. The LPA met with staff and explained the reason for the visit. There was one (1) staff and three (3) residents present during today’s visit.
During today’s visit, a physical plant tour was conducted at 9:10 a.m. The LPA observed that the facility has posted a copy of the court decision order for Serenity Care Health which is accessible to all residents and visitors on the hallway bulletin board. No health and safety concerns were observed during today’s visit.
The facility was initially cited for lack of liability insurance on September 14th, 2021. On November 8, 2021, LPA JoAnn Rosales received a copy of Liability Insurance for this facility. After further review it was indicated that policy #0100165029-0 covers (3) three facilities Hannah's Home by Serenity Care Health, Bentley Suites by Serenity Care Health and Bentley Hills by Serenity Care Health. Therefore, there would be insufficient coverage due to multiple facilities identified under the same policy number. The LPA advised the administrator Robin Aquino to obtain sufficient coverage for this facility. On 01/28/2022, the facility was cited for not providing proof of liability insurance. The Proof of Correction was due on, 2/11/2022. As of today’s visit, the facility has not provided proof of liability insurance.
On 2/18/22, the facility was cited for failure to provide proof of liability insurance and civil penalties were assessed in the amount of $700 for the period of 2/12/2022 through 2/18/2022. A hard copy of the civil penalty ledger was provided to the licensee.
Continued on LIC 809-C |