Allegation: Facility staff did not follow resident's care instructions.
It is alleged that this facility did not follow instructions in caring for the resident.
On 03/28/23 LPA Montoya interviewed S1-S3. (3) out (3) staff said that they follow each resident’s plan of care. On 03/28/23 LPA Montoya interviewed R2-R4 and asked if staff do not follow resident’s care instructions. (3) out of (3) residents interviewed revealed that staff do follow the resident’s care instructions. On 07/22/24 LPA Elvira Gonzalez conducted an interview with Administrator Miriam Rudes and it revealed that the each resident has a plan of care written and is followed thoroughly. Miriam Rudes stated that when R1 arrived at the facility, the facility was provided with a food and beverage thickener from the family. She stated that staff at this facility did use the thickener. Miriam Rudes said that staff made sure that R1 was more than comfortable during their short stay at this facility.
Based on interviews conducted with facility staff, facility clients, and LPA record review, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Allegation: Facility staff did not properly bathe resident.
It is alleged that a resident was not bathed properly during their stay at this facility.
On 03/28/23 LPA Montoya interviewed S1-S3. (3) out (3) staff said that they do bathe residents. On 03/28/23 LPA Montoya interviewed R2-R4 and asked if staff properly bathe residents. (3) out of (3) residents interviewed revealed that staff do properly bathe residents. On 07/22/24 LPA Elvira Gonzalez conducted an interview with Administrator Miriam Rudes and it revealed that the depending on the residents care needs is how often they are bathed. For a bedridden resident they are given a bed bath 3-4 times a week, and if the resident denies a bath, it is not forced.
Based on interviews conducted with facility staff, facility clients, and LPA record review, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
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