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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197609316
Report Date: 07/08/2022
Date Signed: 07/08/2022 03:37:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2022 and conducted by Evaluator Martessa Brown
COMPLAINT CONTROL NUMBER: 11-AS-20220628143924
FACILITY NAME:PARADISEFACILITY NUMBER:
197609316
ADMINISTRATOR:RAFIA, BAHMANFACILITY TYPE:
740
ADDRESS:1931 PREUSS ROADTELEPHONE:
(310) 876-1293
CITY:LOS ANGELESSTATE: CAZIP CODE:
90034
CAPACITY:6CENSUS: 5DATE:
07/08/2022
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Shimon Bayer and Eillat NahumTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff did not give resident their P&I monies
INVESTIGATION FINDINGS:
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On 7/8/22, Licensing Program Analyst (LPA) Martessa Brown conducted an unannounced complaint visit regarding the above allegation. During today’s visit LPA met with Administrators Shimon Bayer and Eillat Nahum and the purpose of the visit was explained.

The investigation consisted of the following: On 7/8/22, LPA Brown obtained the following documents Residents #1-2’s admissions agreements, P&I money ledgers, personnel report LIC 500 and resident roster. LPA conducted interviews with administrators, staff #1-2 and attempted to interview Resident #2.

The investigation revealed the following:

Regarding allegation: Staff did not give resident their P&I monies.

LIC 9099-C is on the next page.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Janae HammondTELEPHONE: (323) 981-3328
LICENSING EVALUATOR NAME: Martessa BrownTELEPHONE: (714) 743-4597
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 11-AS-20220628143924
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754
FACILITY NAME: PARADISE
FACILITY NUMBER: 197609316
VISIT DATE: 07/08/2022
NARRATIVE
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On 7/8/22 LPA Brown conducted a review of resident #1’s P&I monies ledger, showed dates along with payments issued for 2021. Administrator did not have the dates for 2020. Conducted review of resident #2’s P&I monies ledger and was not accurately documented. LPA conducted interviews with administrator and they stated Resident #1 was admitted in 4/2020 was given P&I monies at the beginning of every month. They stated money was handle by Eillat Nahum and staff #1-2. They stated resident #1 was given money and payments was recorded. They also obtained the residents signature and copies were given. Conducted interview with staff #1-2. They stated resident was not withheld p&I money and was given every month. They stated resident #1 received money until last day was there in May of 2021. LPA attempted to interview resident #2, and stated they receive P&I monies but was unable to answer any more questions. There was not enough information to determine if resident #1 was not given P&I monies.

Based on interviews conducted and records review, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.



An exit interview was conducted, and a hard copy was provided.

SUPERVISOR'S NAME: Janae HammondTELEPHONE: (323) 981-3328
LICENSING EVALUATOR NAME: Martessa BrownTELEPHONE: (714) 743-4597
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2