1
2
3
4
5
6
7
8
9
10
11
12
13 | At 10:43 am, Licensing Program Analyst (LPA) Shira Stamps conducted a subsequent complaint visit regarding the complaint allegations listed above. LPA called the Administrator at 10:47am, and the Administrator stated she was on her way to the facility. At 11:21 am the Administrator arrived, and LPA explained the purpose of this visit. Entrance interview conducted
Allegation: Residents are not being treated equally.
During the initial complaint visit, LPA interviewed two (2) out of four (4) clients. One(1) out of two (2) clients that were interviewed indicated they felt they were treated equally. LPA reviewed the Individual program plans (IPPs) for all four (4) clients, and found staff are following the IPP accordingly for each client. LPA found that each IPP is different and is made for each specific client. Based on document review, the allegation, “residents are not being treated equally,” is deemed unsubstantiated.
CONTINUED... |