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25 | Licensing Program Analyst (LPA) Huma Rahimi, met with the staff Trishana Thompson, and the Administrator Designee Toluwalope Jose was contacted via phone and LPA explained the reason for the case management visit. The purpose of the case management visit is to address deficiencies observed during the course of complaint # 31-AS20240807101024, by the Investigator Laura Garcia from the Investigation Branch (IB). The deficiency was not alleged but related to the complaint.
The investigation findings revealed that Client #1 (C1) has extensive self injurious behavior; however, it worsened due to unknown reason. The Investigator conducted an interview with the Administrator Designee, and it was revealed that no documentation/notes of body or skin integrity checks of C1 were done. The Administrator Designee also confirmed that on 07/29/2024, C1’s skin was observed to have discoloration; however, the North Los Angeles Regional Center (NLARC) was not notified. Furthermore, the Investigator conducted interviews with the Case Manager (CM) of C1 and Consumer Services Specialist (CSP) from NLARC and was informed that they were not notified about self sustained injuries in a timely manner. The facility also did not modify C1’s Appraisal Needs and Services Plan, Individual Program Plan (IPP), and the Behavioral Plan, and as a result, C1 was taken to the hospital for further evaluation due to more agitation and self-harm. Based on the information gathered during the course of investigation the facility neglected C1 by not seeking timely medical attention. therefore, deficiencies will be issued on LIC 809D.
Appeal rights explained.
Copy of this report signed and delivered.
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