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25 | On 03/04/24 LPA Casillas arrived at facility above to conduct an initial 10-day complaint investigation for complaint # 31-AS-20240228154113. This Case Management is not related to the original complaint visit. During the facility tour LPA observed that cleaning supplies were unlocked. Residents had access to cleaning supplies and were doing their own laundry without supervision.
During LPA’s tour, LPA observed that a hallway closet with a sign that read “REMINDER PLEASE ENSURE CABINET IS LOCKED AT ALL TIMES!!!! -ADMINISTRATOR”. However, the cabinet was not locked and a client #1 (C1) was able to take laundry soap out and begin doing laundry without supervision. Upon learning LPA’s identity C1’s one on one came out to introduce themselves. LPA asked staff #1 (S1) if that cabinet was supposed to be locked, they were not able to respond with a concrete yes or no.
LPA explained to House Manager the importance of locking the cabinet and House Manager immediately locked the cabinet. LPA was able to speak via telephone with Administrator and advised that a citation would be issued for this deficiency. LPA also advised Administrator and House Manager that there would need to be a training of all staff on the importance of keeping harmful items locked for client safety. Administrator will email LPA a copy of the training that was provided along with a log of all staff that was in attendance by end of POC date.
Please see LIC809-D
Exit Interview conducted. Citation Issued. Appeal rights discussed and provided to House Manager .
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