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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197609554
Report Date: 09/29/2025
Date Signed: 09/29/2025 12:06:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/25/2025 and conducted by Evaluator Gina Saucedo
PUBLIC
COMPLAINT CONTROL NUMBER: 31-AS-20250925124333
FACILITY NAME:SUNSHINE RESIDENTIAL HOME WOODLEYFACILITY NUMBER:
197609554
ADMINISTRATOR:JOSE, OYINLOYE AUSTINEFACILITY TYPE:
735
ADDRESS:10534 WOODLEY AVENUETELEPHONE:
(818) 274-1809
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:4CENSUS: 4DATE:
09/29/2025
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Toluwalope Jose, AdministratorTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff did not meet the needs and services for a client
INVESTIGATION FINDINGS:
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On 09/29/25, at 8:55am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, initial complaint visit and was greeted by Charity Jospeh, DSP-Direct Support Professional. LPA explained the purpose of this visit was to gather information, interview staff and clients and deliver findings for this complaint. The administrator,Toluwalope Jose was called and arrived shortly after.

On 09/29/25, at 9:15am, LPA Saucedo asked for the census, staff, and client rosters. At 9:45am, LPA Saucedo conducted a physical tour, interviewed staff and clients.

LIC 9099C-continued
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Gina Saucedo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250925124333
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: SUNSHINE RESIDENTIAL HOME WOODLEY
FACILITY NUMBER: 197609554
VISIT DATE: 09/29/2025
NARRATIVE
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Regarding the allegation: Staff did not meet the needs and services for a client. It is being alleged that client #1 (C1) is being neglected due to lack of treatment and care. C1 was taken by the facility to the Olive View hospital on 09/04/25 for low levels of oxygen and fever. C1 was kept in the hospital for further treatment of pneumonia and discharged on 09/14/25. On 09/23/25, Los Angeles Fire Department (LAFD) was called by C1’s mother to do a well ness check. LAFD arrived and reported C1 was doing well. C1’s mother insisted C1 be taken to hospital and C1 was transported around 9:00pm on 09/23/25 to the Olive View hospital but C1 was released from the hospital around 5:00am on 09/24/25 because there was no reason for C1 to be hospitalized. Let it be noted, C1 has a 1:1 staff that was also with C1 at the hospital on these two (2) separate hospital visits. LPA interviewed three (3) staff that confirmed C1 was taken to the hospital by the facility on 09/04/25 and returned to the facility on 09/14/25 and since then C1 has been doing well. Two (2) staff also confirmed that because C1 has a 1:1 staff two (2) staff followed the ambulance that transported C1 to the hospital on 09/23/25. LPA attempted to interview C1 but C1 is non-verbal. LPA did obtain all Unusual Incident/Injury reports that were sent to Community Care Licensing Department regarding C1 including C1's hospitalization. Furthermore, LPA received the Olive View hospital Discharge papers that confirmed C1 was in the hospital from 09/04/25 until 09/14/25 because of pneumonia and the visit that occurred on 09/23/25. Therefore, based on the LPA's record review and staff interviews, the above allegation(s) above is UNSUBSTANTIATED at this time.


An exit interview was conducted, no citation(s) were issued, and a copy of this report was given to the Administrator.
SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Gina Saucedo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2