197609568-7-2-2026-31-AS-NGID-DVRM4N-20260707091700

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197609568
Report Date: 07/02/2026
Date Signed: 07/02/2026 06:09:38 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2026 and conducted by Evaluator Angela Panushkina

COMPLAINT CONTROL NUMBER: 31-AS-20260623161006

FACILITY NAME:	BEWISE HOME		FACILITY NUMBER:	197609568
ADMINISTRATOR:	OKONKWO, CHINWEIKE		FACILITY TYPE:	740
ADDRESS:	22214 VANOWEN STREET		TELEPHONE:	(818) 300-4994
CITY:	WOODLAND HILLS	STATE: CA	ZIP CODE:	91303
CAPACITY:	6	CENSUS: 4	DATE:	07/02/2026
		UNANNOUNCED	TIME BEGAN:	04:00 PM
MET WITH:	Sharon Nasio, Staff		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Staff are allegedly under the influence of, or possessing, alcohol while on duty inside the facility.
Facility staff are allegedly hosting unauthorized social gatherings and events on-site, disrupting operations.

INVESTIGATION FINDINGS:

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At 1:00pm, Licensing Program Analyst (LPA), Angela Panushkina conducted a subsequent visit to deliver final findings. LPA met with Sharon Nasio, staff, who granted access to the facility. LPA contacted the Administrator, Chinweike Okonkwo, and explained the reason for the visit.

During the initial visit conducted on 07/01/26, LPA requested resident and staff roster. At 10:15pm, requested copies of pertinent information which include, but not limited to Staff 1(S1's) Personnel Records/Job Application, Education Verification, Facility House Rules, Employee Responsibility Policy, Staff Training, etc., relevant to the investigation. At approximately 10:20am, LPA conducted a physical plant tour, to ensure health and safety of the residents are protected. Between 10:30am - 11:30am, LPA conducted an interview with the Administrator, House Manager, one (1) staff and three (3) out of four (4) residents.

During today’s visit, LPA requested resident and staff roster.
Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Angela Panushkina
LICENSING EVALUATOR SIGNATURE:	DATE: 07/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 31-AS-20260623161006

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: BEWISE HOME	FACILITY NUMBER: 197609568
	VISIT DATE: 07/02/2026

NARRATIVE

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Allegation: Staff are allegedly under the influence of, or possessing, alcohol while on duty inside the facility.

It was alleged that the live-in staff/House Manager is consuming alcohol on the facility premises. To investigate this allegation, LPA conducted an interview with the Administrator, two (2) staff members, and four (4) residents. LPA also conducted a physical inspection of the facility, including common areas, the kitchen, outside trash receptacles, and Staff 1’s (S1) room. The Administrator interviewed denied the allegation and stated that the facility has a strict policy prohibiting staff from consuming or possessing alcohol while on duty. The Administrator reported no knowledge of any staff violating this policy. Both staff members interviewed denied being under the influence of alcohol while working and denied possessing alcohol on facility grounds. Staff stated they are aware of the facility’s policy and adhere to it. Three (3) out of four (4) residents interviewed stated they have never witnessed staff working under the influence of alcohol and have not observed staff possessing or consuming alcohol while on duty. No residents reported concerns related to staff intoxication or alcohol use. Lastly, during the initial visit, LPA conducted a walkthrough of the facility: no alcohol bottles or containers were observed in the outside trash, no alcohol was found in the facility refrigerator, no alcohol was observed in S1’s/House Manager’s room or any staff areas and no signs of staff impairment or intoxication were observed during the visit. Based on interviews conducted, observations made, and lack of evidence to support the allegation, there is not enough information to prove that staff were under the influence of, or possessing, alcohol while on duty inside the facility. Therefore, this allegation is deemed Unsubstantiated, at this time.

Allegation: Facility staff are allegedly hosting unauthorized social gatherings and events on-site, disrupting operations.

It was alleged that the live-in staff/House Manager is throwing parties at the facility. The Administrator interviewed denied the allegation and stated that staff are not permitted to host personal gatherings or events on facility property. The Administrator reported no knowledge of any staff violating this policy. Both staff members interviewed denied hosting any unauthorized social gatherings or events on-site. Staff stated they are aware of facility rules and confirmed that no such activities have taken place during their shifts. Residents interviewed reported they have never witnessed S1 or any staff hosting unauthorized social gatherings or events at the facility. Continue on LIC9099-C

SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Angela Panushkina
LICENSING EVALUATOR SIGNATURE:	DATE: 07/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2026

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20260623161006

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: BEWISE HOME	FACILITY NUMBER: 197609568
	VISIT DATE: 07/02/2026

NARRATIVE

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Residents stated that staff conduct themselves professionally and facility operations have not been disrupted by any staff-related activities. Lastly, during the visit, LPA conducted a walkthrough of the facility, including common areas, outdoor spaces, and staff-accessible areas. No signs of gatherings, party supplies, decorations, or event-related materials were observed. No unusual noise, activity, or groups of visitors were present. Facility operations appeared normal and consistent with regulatory expectations. Therefore, based on interviews conducted, observations made, and the absence of evidence supporting the allegation, this allegation is deemed Unsubstantiated, at this time.

Exit interview conducted and copy of this report signed and delivered.

SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Angela Panushkina
LICENSING EVALUATOR SIGNATURE:	DATE: 07/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2026

LIC9099 (FAS) - (06/04)

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