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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197609594
Report Date: 06/30/2021
Date Signed: 06/30/2021 04:50:04 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/24/2021 and conducted by Evaluator Rosaura Valenzuela
COMPLAINT CONTROL NUMBER: 31-AS-20210624141937
FACILITY NAME:MOUNTVIEW SENIOR LIVINGFACILITY NUMBER:
197609594
ADMINISTRATOR:CARMY C JEROMEFACILITY TYPE:
740
ADDRESS:2640 HONOLULU AVETELEPHONE:
(818) 248-6737
CITY:MONTROSESTATE: CAZIP CODE:
91020
CAPACITY:131CENSUS: DATE:
06/30/2021
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Michael Fountain, Operations SpecialistTIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff over-medicated resident
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Rosaura Valenzuela conducted a complaint investigation for the above noted allegation. LPA met with Michael Fountain, Operations Specialist. The purpose of the visit was discussed.
It was reported that facility staff over-medicated Resident 1 (R1) . To investigate the allegation on 6/30/21, LPA conducted staff interviews between 11:00am and 1:00pm. During the course of the investigation, interviews revealed that different nursing agencies are being used to dispense medication to residents and that all medication that is given to residents is documented electronically. Between 1:00pm and 2:00pm, a record review was conducted. LPA reviewed Medication Administration Record (MAR) and R1's physician report. The MAR revealed that R1 was given seizure medication at 8pm on 6/20/21 and Tylenol with codeine was given that same day at 2:15am and at 8:41pm. LPA had the nurse bring out the bubble pack and count the number of pills. The pills dispensed matched with what was documented on the MAR. R1 was taking both medications for twenty days and had no adverse reactions. Based on interviews, record review, and observation, this allegation UNSUBSTANTIATED at this time. Exit interview conducted and a copy of the report was issued.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Naira MargaryanTELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Rosaura ValenzuelaTELEPHONE: (818) 421-5360
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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