1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | Licensing Program Analyst (LPA) Gary Tan conducted an unannounced case management visit at this facility to interview additional residents and staff regarding returned complaint dated 07/08/21 (cc no.: 31-AS-20210708160740). LPA met with licensee Marilyn Nguyen and administrator Monique Lopez and explained the reason for the visit.
At 9:00 AM, LPA conducted physical plant tour, requested copy of facility documents relevant to the investigation at 10:30 AM, and interviewed residents and staff between 10:40 AM to 2:00 PM.
There is no health and safety issue observed during this visit.
Exit interview conducted. Copy of this report issued. |