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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197609621
Report Date: 12/10/2022
Date Signed: 12/12/2022 08:06:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2021 and conducted by Evaluator Michael Cava
COMPLAINT CONTROL NUMBER: 31-AS-20211104100914
FACILITY NAME:GOLDEN ASSISTED LIVINGFACILITY NUMBER:
197609621
ADMINISTRATOR:LOPEZ, MONIQUEFACILITY TYPE:
740
ADDRESS:14060 ASTORIA STTELEPHONE:
(818) 367-1947
CITY:SYLMARSTATE: CAZIP CODE:
91342
CAPACITY:128CENSUS: 119DATE:
12/10/2022
UNANNOUNCEDTIME BEGAN:
08:42 AM
MET WITH:Marcelo NogarTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff do not prevent residents from possessing illegal drugs in the facility
Resident's are required to maintain & complete the upkeep in the facility
INVESTIGATION FINDINGS:
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Licensing Program Analyst conducted a subsequent complaint visit to the faciity to conclude the investigation regarding the above allegation. LPA met with office staff, Marcelo Nogar, and advised him of the visit. During the course of the investigation, interviews and a physical plant inspection was made. Record reviews were also conducted. At approximately 9:00am to 11:00am, an inspection of the physical plant was made to insure the health and safety of the residents. The facility is a two story building, with a lower level/basement, an outdoor patio, and a large parking lot. From 11:00am to approximately 2:30pm, interviews and record review were conducted. The investigation is as follows:

Staff do not prevent residents from possessing illegal drugs in the facility:
In regards to the allegation, it was reported that some residents in the facility posses and distribute meth and illegal drugs in the facility. LPA conducted interviews with eight out of eight staff, who could not confirm the allegation. Interviews with ten out of ten residents also could not corroborate the allegation. A physical plant
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Eva MillerTELEPHONE: (818) 596-4373
LICENSING EVALUATOR NAME: Michael CavaTELEPHONE: (818) 389-7921
LICENSING EVALUATOR SIGNATURE:

DATE: 12/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20211104100914
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: GOLDEN ASSISTED LIVING
FACILITY NUMBER: 197609621
VISIT DATE: 12/10/2022
NARRATIVE
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inspection was made, checking random rooms and common areas for any evidence of drug usage or paraphernalia. LPA did not find any evidence during the investigation. Based on the information obtained during this investigation, there was insufficient evidence to prove that staff do not prevent residents from possessing illegal drugs in the facility. Therefore, the allegation is deemed Unsubstantiated at this time.

Resident's are required to maintain & complete the upkeep in the facility:
In regards to the allegation, it was reported that residents are required to maintain the facility and perform plumbing, gardening, housekeeping and provide care. Interviews with eight out of eight staff deny the allegation. No residents have been required to conduct any up keeping at the facility. Interviews with ten out of ten residents also deny the allegation that they have to maintain and keep the facility by gardening, plumbing, and housekeeping. LPA conducted a tour of the physical plant and did not observe any residents doing any maintenance, housekeeping or gardening during the day's investigation. Based on the information obtained, there was insufficient evidence to corroborate the allegation of the residents being required to maintain and upkeep the facility. Therefore, the allegation is deemed Unsubstantiated at this time.
SUPERVISOR'S NAME: Eva MillerTELEPHONE: (818) 596-4373
LICENSING EVALUATOR NAME: Michael CavaTELEPHONE: (818) 389-7921
LICENSING EVALUATOR SIGNATURE:

DATE: 12/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/10/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2