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25 | At 9:34AM on 1.21.2025, Licensing Program Analyst (LPA) Leslie Ngo-Castaneda conducted an unannounced case management visit. At 10AM LPA met with the Administrator Kulwant Kaur and disclosed the reason for the visit.
Today’s case management visit is to follow up on a series of unusual incidents previously reported on 4.8.2024 to 1.2.2025 by the facility in which Clients #1 (C1) is continuously attacking clients as well as facility staff. The purpose of the visit is to obtain additional information regarding these incidents.
LPA interviewed Administrator, staff #1 (S1) at 10:25AM. LPA staff at 10:15AM.
On 1.1.2025 C1 had a behavior episode where C1 continuously physically attacked staff to the point that staff was not successful in redirecting C1, therefore staff called 911 for 5150. The behavior from C1 has continued on a daily basis and redirection is not always successful. Staff has had the need to call 911 to get assistance with C1’s escalating behavior. Facility is working with behavioral staff, NLARC and C1's family that it is best for C1 to go home with the family instead of relocating to another facility. Facility has sent appropriate special incident reports to Community Care Licensing, behaviorist, and North Los Angeles Regional Center.
Since the Administrator has taken the appropriate actions to ensure staff are appropriately caring for C1 and that protocols are being followed for C1’s behaviors, there are no deficiencies cited at this time.
Exit interview conducted. Copy of report provided.
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