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13 | At 10:18 AM, Licensing Program Analyst (LPA), Mariana Agban,conducted an unannounced complaint visit to investigate the above stated allegation. LPA met with the Administrator and explained the reason for the visit.
During course of the investigation, interviews and record review were made. At 10:45 AM, LPA requested resident and staff roster. At approximately 11:00 AM, LPA conducted a physical plant tour, to ensure health and safety of the residents are protected per Title 22 Regulations. At 12:00 PM, LPA requested copies of pertinent information which include, but not limited to Physician’s Report, Admission Agreement, Appraisal Needs and Services Plan, etc., relevant to the investigation. Between 11:00 AM – 12:00 PM, LPA conducted an interview with the Administrator, and one (1) staff member out of three (3).
Allegation: Staff do not properly lock medication room
(Continue LIC9099-C)
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