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13 | Licensing Program Analyst (LPA) Rosaura Valenzuela conducted an unannounced complaint investigation for the above noted allegation. LPA met with Aura Amaya-Lopez, Manager and discussed the purpose of the visit.
It was alleged that Covid-19 protocols are not being followed. To investigate this allegation, LPA Valenzuela conducted an unannounced visit on 05/04/2022. LPA arrived at 1;15pm and was immediately temperature screened upon entrance to the facility. LPA observed that other visitors that came to the facility were also screened upon arrival and asked to wear masks. There is a sign in sheet and hand sanitizer located on a table in front of the entrance door. Between 1:50pm and 2:45pm, staff interviews were initiated. Interviews revealed that staff always check visitors temperature. LPA observed only one main entrance is being utilized by the facility and required signs were posted on the front windows and throughout the facility.
Based on observation and interviews there is not sufficient information to support this allegation. Therefore, this allegation is UNSUBSTANTIATED at this time. |