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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197609785
Report Date: 05/04/2022
Date Signed: 05/05/2022 10:09:51 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2022 and conducted by Evaluator Rosaura Valenzuela
COMPLAINT CONTROL NUMBER: 31-AS-20220502103141

FACILITY NAME:EATON CANYON VILLAS IFACILITY NUMBER:
197609785
ADMINISTRATOR:GARIBYAN, ARMONDFACILITY TYPE:
740
ADDRESS:2518 GANESHA AVETELEPHONE:
(818) 429-0070
CITY:ALTADENASTATE: CAZIP CODE:
91001
CAPACITY:6CENSUS: 5DATE:
05/04/2022
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Aura Amaya-Lopez, ManagerTIME COMPLETED:
05:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Covid-19 screening protocols are not being followed.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Rosaura Valenzuela conducted an unannounced complaint investigation for the above noted allegation. LPA met with Aura Amaya-Lopez, Manager and discussed the purpose of the visit.

It was alleged that Covid-19 protocols are not being followed. To investigate this allegation, LPA Valenzuela conducted an unannounced visit on 05/04/2022. LPA arrived at 1;15pm and was immediately temperature screened upon entrance to the facility. LPA observed that other visitors that came to the facility were also screened upon arrival and asked to wear masks. There is a sign in sheet and hand sanitizer located on a table in front of the entrance door. Between 1:50pm and 2:45pm, staff interviews were initiated. Interviews revealed that staff always check visitors temperature. LPA observed only one main entrance is being utilized by the facility and required signs were posted on the front windows and throughout the facility.

Based on observation and interviews there is not sufficient information to support this allegation. Therefore, this allegation is UNSUBSTANTIATED at this time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Naira MargaryanTELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Rosaura ValenzuelaTELEPHONE: (818) 421-5360
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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