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32 | had occurred. Interviews made with the administrator and two staff deny this allegation. According to the administrator and both staff, R1 can get confused and hallucinates. R1 has lived at this facility for four years, and has a history of making up things such as their family will be coming over to pick them up, when this would not be scheduled for the day. R1 has been out on vacation with family, returning on 05/06/26, and has not been recently sent to the hospital for any known incidents. Interviews with six (6) of the six residents do not corroborate with this allegation. The residents were unable to confirm if staff is being aggressive to R1, as certain residents have mentioned they have not witnessed acts like this by staff. A review of R1's records indicate that R1 has a weak knee and balance issues. Record review also indicates confusion, disorientation and inappropriate behavior.
Based on the department’s observations, interviews and record review, which were conducted, there was insufficient evidence to prove that R1's fall, causing injuries, was due to neglect or aggression by staff. Therefore, the allegation is deemed Unsubstantiated at this time.
Regarding the allegation Staff does not treat resident with dignity and respect , it was reported that staff is very mean and does not speak English (speaks Russian). There were no witnesses identified to confirm this allegation, nor any time and dates provided as to when these incidents could have occurred. Interview with the administrator and two staff deny the allegation, stating there were no complaints or concerns received by residents or their families of staff misbehaving or acting inappropriate. There is one staff, Staff 1 (S1) that speak another language and limited English, but this staff is mostly limited to cooking and cleaning, and provides less care. S1 also carries there phone with them, in case they need to get words translated. The administrator, and Staff 2 (S2) are always present at the facility, and speak English fluently. Interviews with six of six residents do not corroborate with the allegations, as these residents deny ever witnessing staff acting aggressive or misbehaving. Certain residents expressed no complaints or concerns regarding care and supervision provided, as their needs are being met. Moreover, these residents expressed no complaints or concerns about not being able to communicate with the administrator and any staff.
Based on the department’s observations, interviews and record review, which were conducted, there was insufficient evidence to prove that staff does not treat residents with dignity and respect. Therefore, the allegation is deemed Unsubstantiated at this time. |