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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197609826
Report Date: 07/14/2023
Date Signed: 07/14/2023 02:45:59 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/07/2023 and conducted by Evaluator Michael Cava
COMPLAINT CONTROL NUMBER: 31-AS-20230707132339
FACILITY NAME:GARDEN OF PALMSFACILITY NUMBER:
197609826
ADMINISTRATOR:GINSBURG, MENACHEMFACILITY TYPE:
740
ADDRESS:1025 N FAIRFAX AVETELEPHONE:
(323) 656-7900
CITY:LOS ANGELESSTATE: CAZIP CODE:
90046
CAPACITY:130CENSUS: 87DATE:
07/14/2023
UNANNOUNCEDTIME BEGAN:
09:37 AM
MET WITH:Rena HirschTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Unlawful eviction.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
In conjunction with a Pre-Licesing visit, Licensing Program Analysts (LPAs) Gary Tan and Michael Cava conducted a complaint visit to this facility to investigate the above allegation. LPAs met with the Executive Director (ED), Rena Hirsch, and advised her of the complaint. It's being alleged that Resident 1 (R1) was issued an eviction with no valid reason. Today's visits consisted of a facility inspection, interviews with the ED and R1, and record review. Per interviews and record review, the investigation revealed that the eviction is for a 30 day notice issued on 06/13/2023 for failure to pay. R1 was advised to vacate within 30 days after service of the notice. Review of the eviction letter indicates that R1 is late in rent for the month of June 2023. In addition, interviews with the ED reveal that R1 is late two (2) months with rent for a total of $2649. It was also disclosed that R1 is non-compliant with the house rules in getting along with their peers, and had also gained entry into a restricted area of the facility to access confidential files.
Pursuant to Title 22, Division 6, Chapter 8, section 87224(a) of the CA Code of Regulations, facility demonstrated complienace with Eviction Procedures. Therefore, the allegation of Unlawful Eviction is deemed Unfounded at this time. ED advised and a copy of this report given.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Eva MillerTELEPHONE: (818) 596-4373
LICENSING EVALUATOR NAME: Michael CavaTELEPHONE: (818) 389-7921
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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