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25 | Licensing Program Analyst (LPA) LaQueena Lacy conducted unannounced Case management visit to the facility. LPA met with the Executive Director and explained that this visit was conducted to address the issues previously noted during complaint investigation visit conducted on 05/21/2021,
On 05/21/2021 Licensing Office completed an investigation of the complaint alleging “unlawful eviction”; (Complaint Control # 31-AS-20201215114640).
Upon further review the 30-day eviction notice, served to R1, it was noted that the notices did not contain required information as outlined in Title 22 Regulations.
· The eviction notice for the month of November 2021, identifies that the notice was given for nonpayment of rent. However, the notice does not include the correct amount of back due payments.
· The 30-day eviction notice(s) did not include the address of the California State Long-Term Care Ombudsman (LTCO) identified as one of the available resources to assist resident.
At the time of this visit the following citation was issued and recorded on LIC809D. |