Licensing Program Analyst (LPA) LaQueena Lacy and Licensing Program Manager (LPM) Cassandra Harris conducted an unannounced case management visit to issue deficiencies observed while conducting a complaint visit. During the course of the investigation for complaint control # 31-AS-20210720125321.
LPA and LPM conducted a physical plant tour at 9:35am. At approxitmately 10:03am LPA and LPM requested documents relevant to the case management visit. LPA and LPM observed two(2) out of the four (4) residents files that receives hospice care, did not have a hospice care plan from the hospice agency to detail what needs and services or medication orders present for the residents.
LPA and LPM observed (2) out of ( 4) residents files that had Pro Re Nata (PRN) medications, but did not include a PRN authorization letter from their physician.
At 10:10am LPA and LPM observed staff Michelle crush multiple medications and placed them in a vanilla pudding cup to feed to resident Eunice. LPA and LPM observed medications missing from the medication bubble pack as well as expired medication. LPA and LPM observed one (1) green pill taped in a bubble pack that had all white pills for a missing day in the white pill bubble pack. Observed to be two (2) different medications.
LPA was unable to obtain licensee signature at the time of visit due to LPA having computer issues (consistency check). Copy will be emailed for a signature.
Pursuant to the California Code of Regulations, Title 22, Division 6, the following deficiency was observed and cited during the visit. See LIC 809-D.
Exit interview conducted. Copy of this report and appeal rights issued.
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