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13 | Licensing Program Analysts (LPAs) LaQueena Lacy, Melissa Ruiz and Angela Panushkina conducted an unannounced complaint visit to this facility to investigate the above allegation. LPAs were granted access by facility staff. LPAs met with the Administrator Saleem Mohammed and explained the purpose of this visit.
On 07/13/2021, a complaint was received by the Woodland Hills Adult and Senior Care Regional Office, alleging that the facility client #1 (C1) left the facility unassisted and the incident was not reported to the appropriate agencies.
During investigation, LPAs conducted physical plant tour at 9:15 a.m.
At 9:19 a.m. LPAs spoke with the Administrator and he verified that within month of December 2020, C1 left the facility unassisted in two occasions. The Administrator admitted that they did not report the incidents to the Licensing Office and Regional Center, as they did not think that the reporting was necessary.
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