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13 | On 7/22/22 at 10:00 a.m. Licensing Program Analysts (LPAs) Evelin Rios and Melissa Ruiz arrived to the facility to conduct a subsequent complaint visit. Upon arrival, LPAs were greeted by staff (S2) and LPAs later met with the Administrator Saleem. LPA Rios conducted an entrance interview, and the purpose of the visit was explained.
Regarding the allegation, it was alleged that a resident/client sustained injuries while in care. To aid this investigation, LPAs interviewed staff, the administrator and other credible witnesses. Based on interviews, it was revealed that on 7/12/22 there was an incident with client #1 (C1) and their shirt. Staff #1 (S1) stated they were working the morning with C1 and that C1 was in a bad mood and did not want to wake up or shower. S1 stated C1 got mad when S1 told them to get ready for school. C1 returned to their room and got dressed. When C1 came out of their room, C1's shirt was backwards. S1 told C1 to fix their shirt and C1 proceeded to twist the shirt around aggressively to fix it. S1 did not check or observe any markings or iinjuries on C1. LPA Rios reviewed the daily behavior notes at 10:30 regarding C1 and LPA Rios did note that there was an entry for that date reflecting the incident mentioned above.
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