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32 | LPA interviewed twelve residents (R1 – R12) who unanimously confirmed their clothing and bedding is washed every week. R1 – R12 also stated they do not walk around in the same clothing for five days. Therefore, the allegation is unsubstantiated.
Regarding the allegation, Staff cut resident's hair against their will. It’s being alleged that a staff member told a resident they must shave their head due to a medical condition. One (1) out of the twelve (12) residents interviewed stated they had a medical condition and the resident decided to have their head shaved in order to alleviate the medical condition. The resident discussed the possibilities with a staff member and the resident made the choice to have their head shaved. The staff member did not force the resident to shave their head. The other twelve residents stated they were never forced to shave their heads. S1 – S8 stated they never forced a resident to shave their head. Therefore, the allegation is unsubstantiated.
Regarding the allegation, Facility is infested with insects/pest. It’s being alleged there are bed bugs, roaches and spiders in the facility. Also it is alleged that a pest control company has not treated the facility. During LPA’s facility tour, LPA was escorted by the maintenance staff member. Both parties checked ten rooms at 10:00 am until 10:30 am. LPA did not observe any bed bugs, roaches or spiders. R1 – R12 stated the facility had a professional company spray the rooms. LPA Spaeth received a copy of the bed bug service documentation which proves each room was professionally fumigated on May 4, 2024. R1 – R12 unanimously stated there are no bugs in their rooms. Therefore the allegation is unsubstantiated.
Regarding the allegation, facility is in disrepair. It’s being alleged that there are holes and mildew on the walls. During today’s facility tour, LPA did not observe holes or mildew. Therefore the allegation is unsubstantiated.
Regarding the allegation, Staff fail to provide residents clean eating utensils. It’s being alleged staff do not dispose of plastic utensils after each meal. Also it is alleged staff are reusing plastic utensils without properly cleaning them. LPA Spaeth interviewed the three dining hall staff (R9 – R11) who unanimously stated the eating utensils are thrown away by residents after each meal. R9 – R11 stated they never reuse the used plastic utensils. All three unanimously stated there are fifty plastic forks in sealed bags. When the residents are served their meals, the sealed bags are opened and each resident receives clean utensils. The residents then dispose of the utensils. R1 – R12 all stated they dispose of the plastic utensils after every meal. Therefore the allegation is unsubstantiated.
Exit interview conducted and a copy of the signed report was given.
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