197610032-1-30-2026-31-AS-TAGD-DUJUJB-20260529153717

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197610032
Report Date: 01/30/2026
Date Signed: 01/30/2026 02:39:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2026 and conducted by Evaluator Abeye Duguma

COMPLAINT CONTROL NUMBER: 31-AS-20260129155426

FACILITY NAME:	LEISURE GARDEN SENIOR ASSISTED LIVING FACILITY		FACILITY NUMBER:	197610032
ADMINISTRATOR:	CRYSTAL BARRIENTOS		FACILITY TYPE:	740
ADDRESS:	44523 15TH STREET WEST		TELEPHONE:	(661) 941-4578
CITY:	LANCASTER	STATE: CA	ZIP CODE:	93534
CAPACITY:	157	CENSUS: 128	DATE:	01/30/2026
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Crystal Barrientos		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Staff do not ensure residents are provided with adequate food service.
Staff do not prevent residents from disturbing other residents in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Abeye Duguma conducted an unannounced initial complaint visit to this facility to investigate the above allegations. LPA met with the administrator, Crystal Barrientos, and explained the reason for the visit.

--- Staff do not ensure residents are provided with adequate food service.

It was alleged that residents are served the same food for several days throughout the week. To investigate the allegation, on January 30, 2026, LPA requested documents and conducted a physical plant tour at around 12:45p.m. and interviewed twelve residents and four staff from around 1:30p.m. – 3:30p.m. A review of the facility menu shows facility offers a variety of well-balanced meals each day of the week. During the physical plant tour, LPA observed a variety of foods available.
(CONT on LIC9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Abeye Duguma
LICENSING EVALUATOR SIGNATURE:	DATE: 01/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20260129155426

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: LEISURE GARDEN SENIOR ASSISTED LIVING FACILITY	FACILITY NUMBER: 197610032
	VISIT DATE: 01/30/2026

NARRATIVE

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During interviews with residents, two out of twelve residents stated facility does not offer a variety of foods. All other residents stated facility has a variety of foods and are not served the same food for several days. During interviews with staff, all staff stated they offer a variety of meals and snacks throughout the week.

Based on interviews, observations and record review, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

------ Staff do not prevent residents from disturbing other residents in care.

It was alleged that Resident #1 (R1) is unable to sleep because residents are allowed to scream all night. To investigate the allegation, on January 30, 2026, LPA interviewed twelve residents and four staff from around 1:30p.m. – 3:30p.m. During interviews with residents, one out of twelve stated they hear loud noises at night that wake them up. All other residents stated they are unaware of such disturbances. During interviews with staff, all staff stated they are unaware of residents or staff screaming and waking residents.

Based on interviews, there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

No health and safety hazards noted during the visit.

Exit interview conducted. Copy of this report issued.

SUPERVISORS NAME: Troy Agard
LICENSING EVALUATOR NAME: Abeye Duguma
LICENSING EVALUATOR SIGNATURE:	DATE: 01/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026

LIC9099 (FAS) - (06/04)

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