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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610091
Report Date: 02/10/2022
Date Signed: 02/10/2022 10:48:52 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/29/2021 and conducted by Evaluator Nicholas Reed
COMPLAINT CONTROL NUMBER: 31-AS-20211229142313
FACILITY NAME:AUTUMN ELDER CAREFACILITY NUMBER:
197610091
ADMINISTRATOR:OLIVAS, MYLINEFACILITY TYPE:
740
ADDRESS:10055 SUNNYBRAE AVETELEPHONE:
(747) 237-0417
CITY:CHATSWORTHSTATE: CAZIP CODE:
91311
CAPACITY:6CENSUS: 5DATE:
02/10/2022
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Myline OlivasTIME COMPLETED:
10:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Sexual abuse
Lack of supervision
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
At approzimately 10:00 AM on 02/10/2022, Licensing Program Analyst (LPA) Nicholas Reed conducted a subsequent complaint investigation. LPA met with Administrator and disclosed the reason for the visit.

Sexual Abuse
Regarding the allegation of sexual abuse, it was alleged Resident #1 (R1) tried to molest Resident #2 (R2) on the evening of 12/27/2021. To investigate the allegation, LPA interviewed staff and residents during an initial complaint investigation on 12/30/21. Based on interviews, R1 often wandered in the facility to the point that the facility installed motion detectors in the hallways. At R2’s request, the motion detectors were turned off and R2’s door was open. R1 entered R2’s room and touched R2’s hand, though the touching was not sexual. Based on information obtained, there was not enough evidence to support the allegation of sexual abuse, so the allegation is deemed unsubstantiated.


Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Cassandra HarrisTELEPHONE: (818) 596-4342
LICENSING EVALUATOR NAME: Nicholas ReedTELEPHONE: (818) 669-8178
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20211229142313
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: AUTUMN ELDER CARE
FACILITY NUMBER: 197610091
VISIT DATE: 02/10/2022
NARRATIVE
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8
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27
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31
32
Lack of supervision

Regarding the allegation of lack of supervision, it was alleged staff took 3 to 4 minutes to remove R1 from R2’s room. To investigate the allegation, LPA interviewed staff and residents during an initial complaint investigation on 12/30/21. Based on interviews, 2 staff responded when R2 yelled for help. One staff stayed with R2 while the other staff member removed R1 from the room. Based on the information obtained, the allegation of lack of supervision is deemed unsubstantiated.

LPA conducted exit interview and issued report.
SUPERVISOR'S NAME: Cassandra HarrisTELEPHONE: (818) 596-4342
LICENSING EVALUATOR NAME: Nicholas ReedTELEPHONE: (818) 669-8178
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2