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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197610121
Report Date: 08/07/2024
Date Signed: 08/07/2024 03:46:49 PM


Document Has Been Signed on 08/07/2024 03:46 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364



FACILITY NAME:WEST HILLS ASSISTED LIVINGFACILITY NUMBER:
197610121
ADMINISTRATOR:GINGER POFACILITY TYPE:
740
ADDRESS:7055 SHOUP AVENUETELEPHONE:
(818) 883-7201
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY:90CENSUS: 58DATE:
08/07/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Chris SalvadorTIME COMPLETED:
03:55 PM
NARRATIVE
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At 9:00 a.m. on 08/07/2024, Licensing Program Analysts (LPA) Nicholas Reed and Abeye Duguma conducted an unannounced annual visit. LPAs met with Staff #1 (S1) and disclosed the reason for the visit. LPAs and S1 toured the facility inside and out.

A file review was conducted prior to today’s visit. The facility was last visited on 07/24/2024 for a case management visit. It is a two story building with private and shared bedrooms, private and public bathrooms, common areas, activity room, living rooms on both floors, dining room, laundry areas on both floors, and outdoor areas. It has an approved fire clearance for thirty (30) ambulatory residents and sixty (60) nonambulatory residents, of which fifteen (15) may be bedridden. Approved hospice waivers for thirty (30) residents.

Upon entry, LPAs observed signs for COVID precautions, visitation policy, emergency disaster plan, Ombudsman contacts, confidential complaint contacts, theft and loss policy, house rules, resident rights, rights of resident councils, facility sketch with evacuation routes, menus, activity schedules, emergency contacts, and nondiscrimination policy. The lobby area was clean and contained appropriate seating. LPAs observed residents in the television room near the main entrance engaged in the morning activity routine with the Activity Director. The television room contained furniture in good repair, a piano, and a television. The outdoor area was accessible from the television room. The outdoor area contained patio furniture in good repair and was shaded by umbrellas. At approximately 10:05 a.m. LPAs observed a fully charged fire extinguisher near the lobby. It was last serviced on 02/21/2024. The medication room was inaccessible to persons in care. The medication room contained a complete first aid kit, a medication refrigerator, a locked medication cart, a separate refrigerator for snacks and drinks, and disposal bins for sharps. The activity room contained music, art supplies, board games, and exercise equipment. Cameras were observed in hallways and common areas. Public restrooms were clean and fully stocked with liquid soap, paper towels, and trash cans with tight fitting lids. The janitorial closet, storage rooms, and employee lounge were locked and inaccessible. A linen closet was also observed in the hallways and contained an adequate supply of fresh sheets and beddings.

SUPERVISOR'S NAME: Naira MargaryanTELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Nicholas ReedTELEPHONE: (818) 669-8178
LICENSING EVALUATOR SIGNATURE:
DATE: 08/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: WEST HILLS ASSISTED LIVING
FACILITY NUMBER: 197610121
VISIT DATE: 08/07/2024
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Bedrooms were sanitary and free of hazards. Resident bathrooms and showers contained sturdy grab bars, commodes, liquid soap, personal towels, and non-skid mats. Resident rooms contained chairs, nightstands, lamps, call systems, and beds with furnishings in good condition. “No smoking – Oxygen in use” signs were observed in appropriate rooms.

LPAs observed an adequate supply of perishable and non-perishable foods in the kitchen. A daily menu and an alternate menu were posted in the dining room. Modified diet cards were posted. Emergency water and food supplies were observed in separate store rooms. The hood was last cleaned and certified on 07/05/24. Sharps and cleaning solutions were locked and stored separately from food supplies. At 10:30 a.m. the walk-in refrigerator temperature was measured to be 32 degrees Fahrenheit. The walk-in freezer temperature was measured to be 10 degrees Fahrenheit at 10:30 a.m. and 0 degrees Fahrenheit at 3:00 p.m. S1 explained that the high volume of use during meal preparation hours attributes to an increased temperature. No food was observed to be spoiled or unsafe. A deficiency is cited on the corresponding LIC 809-D page for the freezer being above the regulatory temperature. The house telephone was tested around 10:45 a.m. and deemed operational. The laundry room was located behind the activity room. It contained 4 operable machines. An additional laundry area was located upstairs for residents to use. Detergents were locked and inaccessible.

Fire sprinklers, alarms, and extinguishers were located throughout the facility. LPAs also observed a designated smoking area upstairs with appropriate signage, air filters, and plants. At approximately 11:15 a.m. a carbon monoxide detector was tested and operational. At approximately 11:30 a.m. and 11:40 a.m., pull cords in Rooms 211 and 103 were tested and deemed operational. Water temperatures were measured to be 109.5 and 113.1 degrees Fahrenheit.

Outside, LPAs observed a gardening area and a designated smoking area. Around 11:45 a.m. S1 stated a vehicle recently crashed into a perimeter wall, so the facility placed objects around the broken wall area to maintain resident safety. Three (03) out of three (03) emergency exits were unlocked, and all emergency exit paths were free of hazards. Emergency chairs were observed in two (02) out of (02) stairwells.

LPAs conducted a record review at approximately 12:00 p.m. of resident and personnel files. All required documents were up to date and readily available for inspection. Recent fire tests and drills and updated liability insurance were also reviewed.

No immediate health or safety hazards were observed during today’s visit. Exit interview conducted. Appeal rights discussed. Copy of report provided.

SUPERVISOR'S NAME: Naira MargaryanTELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Nicholas ReedTELEPHONE: (818) 669-8178
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2024
LIC809 (FAS) - (06/04)
Page: 2 of 3
Document Has Been Signed on 08/07/2024 03:46 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364


FACILITY NAME: WEST HILLS ASSISTED LIVING

FACILITY NUMBER: 197610121

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 08/07/2024

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87555(b)(21)
87555 General Food Service Requirements (b) The following food service requirements shall apply:
(21) Freezers of adequate size shall be maintained at a temperature of 0 degrees F (-17.7 degrees C), and refrigerators of adequate size shall maintain a maximum temperature of 40 degrees F (4 degrees C). They shall be kept clean and food stored to enable adequate air circulation to maintain the above temperatures.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above in one (01) out of one (01) walk-in freezers being above zero (00) degrees Fahrenheit which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 08/16/2024
Plan of Correction
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Facility has agreed to evaluate maintenance needs today and submit a video showing the freezer temperature within regualtion or a maintenance order for an outside vendor.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Naira MargaryanTELEPHONE: (818) 596-4368
LICENSING EVALUATOR NAME: Nicholas ReedTELEPHONE: (818) 669-8178
LICENSING EVALUATOR SIGNATURE:
DATE: 08/07/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/07/2024
LIC809 (FAS) - (06/04)
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