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25 | Licensing Program Analyst (LPA) Martina Berry met with Regional Program Manager Idris Danesi at 2:30 PM. Due to the situation surrounding Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, this visit was conducted virtually. The LPA met with Area Director, Idris Danesi and explained the reason for the visit.
On Friday, March 12th, the LPA became aware that the facility telephone was out of order. The LPA spoke with Area Director, Idris Danesi, to discuss the issue and obtain an alternate phone number for the facility. The LPA spoke with facility staff on the same day, who informed the LPA that the facility phone had been out of service since Thursday, March 11th. Staff (S1) informed the LPA that the facility telephone would be serviced on March 12th, 2021. The LPA attempted to contact the facility using the facility phone number on Monday, March 15th, 2021, however the phone was still out of service. The LPA contacted Area Director, Idris Danesi, regarding this issue and he informed the LPA that the facility is still working to resolve this issue. Per Title 22 regulations, the facility must always have a working phone.
Deficiencies cited. The LPA met with the Area Director to conduct an exit interview and complete a plan of action to resolve the issue. A copy of this report was provided via email for signature. |