<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197610149
Report Date: 03/30/2022
Date Signed: 03/30/2022 02:00:10 PM


Document Has Been Signed on 03/30/2022 02:00 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364



FACILITY NAME:HOME CARE OF WEST HILLS #1 LLCFACILITY NUMBER:
197610149
ADMINISTRATOR:HILADO, STEPHANIE L.FACILITY TYPE:
740
ADDRESS:22454 SCHOOLCRAFT STREETTELEPHONE:
(818) 610-7276
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY:6CENSUS: 6DATE:
03/30/2022
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Stephanie HiladoTIME COMPLETED:
02:08 PM
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
At approximately 11:00 a.m. on 03/30/2022, Licensing Program Analyst (LPA) Nicholas Reed conducted an unannounced annual inspection. LPA met with staff and later Administrator and disclosed the reason for the visit. LPA and staff toured the facility inside and out.

The facility was last inspected on 03/26/2021 for a Prelicensing inspection. The facility is a single-story building with 4 bedrooms, 2 bathrooms, living room, dining area, kitchen, covered patio, garage, front yard, and back yard. It has an approved fire clearance for 6 non-ambulatory residents, of which 1 may be bedridden in Bedroom #2. The facility has hospice waivers for 3 residents. The facility has surveillance cameras at the front yard, back yard, and inside the facility. The facility serves residents with Dementia.

Entry: At the main entrance, LPA observed a shaded bench, hand sanitizer, the visitation policy, COVID-related signs, the latest Provider Information Notice (PIN), and a “No Smoking – Oxygen in use” sign. LPA had temperature taken by staff. Staff recorded LPA's arrival on the visitor log. At the entrance hallway, LPA observed a confidential complaint poster, Ombudsman contact, COVID precautions, emergency evacuation plan, and personal rights poster.

Bedrooms: The facility has 4 bedrooms. All bedrooms contained a chair, nightstand, dresser or storage, lamp, bed with adequate bedding, and emergency flashlights. All bedrooms were clean with furniture in good repair.

Bedroom #1 and Bedroom #2 are shared bedrooms. Bedroom #3 and Bedroom #4 are private bedrooms. At approximately 11:25 a.m. LPA observed the sliding doors in Bedroom #2 and Bedroom #3 were locked. Staff confirmed the facility occasionally locks those doors. Administrator confirmed the main entrance is never locked, but the side doors are occasionally locked.

Bathrooms: The facility has 2 bathrooms. The bathroom by Bedroom #1 is designated for staff. That bathroom contained liquid soap, paper towels, a trash can with a tight-fitting lid, and a handwashing instruction sign.

SUPERVISOR'S NAME: Cassandra HarrisTELEPHONE: (818) 596-4342
LICENSING EVALUATOR NAME: Nicholas ReedTELEPHONE: (818) 669-8178
LICENSING EVALUATOR SIGNATURE:
DATE: 03/30/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/30/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 3


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: HOME CARE OF WEST HILLS #1 LLC
FACILITY NUMBER: 197610149
VISIT DATE: 03/30/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The bathroom designated for residents was located by Bedroom #2. It had liquid soap, a mounted paper towel dispenser, a handwashing instruction sign, grab bars by toilet and shower, a non-skid floor in the shower, and a trash can with a tight fitting lid. At 11:47 a.m. LPA measured the water temperature at 115.4 degrees Fahrenheit.

Common Areas: Walls, floors, ceilings, and windows were clean and in good repair. LPA observed the internal temperature at 73 degrees Fahrenheit. One resident was sitting in the living room watching television. The facility maintains confidential files in a cabinet in the living room. 3 residents were sitting at the dining room table. LPA observed a resident schedule hung on the wall. The covered patio contained extra supplies and furniture.

Storage: Between Bedroom #3 and Bedroom #4, staff opened locked storage cabinet with cleaning solutions and hygiene supplies. Another storage cabinet contained adequate fresh linens and towels,

Kitchen: Sharp objects and cleaning solutions were locked under the sink. LPA observed an adequate supply of perishable and non-perishable food. Appliances were functional. At approximately 11:44 a.m. the refrigerator and freezer temperatures were measured at 33 and 0 degrees Fahrenheit, respectively.

Laundry: A functional washer and dryer were observed near the kitchen. Detergents were locked above the machines.

Outdoor areas: LPA observed a ramp outside of Bedroom #3 and Bedroom #2. The handrail was not secure in two places. LPA also observed a 6 inch by 2 inch hole in a screen door by the covered patio. LPA also observed 2 bicycles, a gas grill, and an unlocked shed with no hazards inside.

Safety: The facility has 2 fire doors at both sides of the living room. LPA observed a fire alarm at the front entrance. A fire extinguisher was observed in the kitchen. It was fully charged and last serviced on 08/27/21. At approximately 11:30 a.m. LPA tested smoke and carbon monoxide detector in Bedroom #3. 4 out of 4 smoke detectors were hard-wired and operational. 4 out of 4 auditory devices were on and heard during the inspection. All emergency exit paths were clear and free from debris.

During today's visit, the facility is not in compliance with Title 22 regulations. Observed deficiencies are marked on the LIC 809-D page.

Exit interview conducted. Copy of report, appeal rights, and citation(s) issued.

SUPERVISOR'S NAME: Cassandra HarrisTELEPHONE: (818) 596-4342
LICENSING EVALUATOR NAME: Nicholas ReedTELEPHONE: (818) 669-8178
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/30/2022
LIC809 (FAS) - (06/04)
Page: 2 of 3
Document Has Been Signed on 03/30/2022 02:00 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364


FACILITY NAME: HOME CARE OF WEST HILLS #1 LLC

FACILITY NUMBER: 197610149

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 03/30/2022

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87307(d)(4)
87307 Personal Accommodations and Services
(d) The following space and safety provisions shall apply to all facilities:
(4) Stairways, inclines, ramps and open porches and areas of potential hazard to residents with poor balance or eyesight shall be made inaccessible to residents unless equipped with sturdy hand railings and unless well-lighted.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observation, the licensee did not comply with the section cited above in regards to the outside handrail which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/29/2022
Plan of Correction
1
2
3
4
Licensee will fix the handrail and provide photographic proof to LPA by POC due date. Licensee will notify LPA by email when repairs are necessary at the facility.
Type B
Section Cited
CCR
87468.1(a)(6)
87468.1 Personal Rights of Residents in All Facilities
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:
(6) To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night.

This requirement is not met as evidenced by:
Deficient Practice Statement
1
2
3
4
Based on observations and interviews, the licensee did not comply with the section cited above in 2 out of 2 sliding doors which poses a potential health, safety or personal rights risk to persons in care.
POC Due Date: 04/29/2022
Plan of Correction
1
2
3
4
Administrator immediately unlocked the doors during the visit. Licensee will post a reminder and provide in-service training for all staff on the section cited above and provide proof of training to LPA by the POC due date.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Cassandra HarrisTELEPHONE: (818) 596-4342
LICENSING EVALUATOR NAME: Nicholas ReedTELEPHONE: (818) 669-8178
LICENSING EVALUATOR SIGNATURE:
DATE: 03/30/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 03/30/2022
LIC809 (FAS) - (06/04)
Page: 3 of 3