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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610151
Report Date: 07/21/2023
Date Signed: 07/21/2023 01:49:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2023 and conducted by Evaluator Michael Cava
COMPLAINT CONTROL NUMBER: 31-AS-20230203165134
FACILITY NAME:AEGIS LIVING GRANADA HILLSFACILITY NUMBER:
197610151
ADMINISTRATOR:MATTHEW LA VINEFACILITY TYPE:
740
ADDRESS:10801 LINDLEY AVETELEPHONE:
(818) 363-3373
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:100CENSUS: 99DATE:
07/21/2023
UNANNOUNCEDTIME BEGAN:
08:33 AM
MET WITH:Matthew La VineTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff slapped a resident
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Christopher Alemoh and Michael Cava conducted a subsequent complaint visit to the facility to conclude the investigation regarding the above facility. It was alleged that on or around 01/27/23, Resident 1 (R1) was slapped by Staff 1 (S1) while R1 was getting assistance with their shower. LPAs met with the administrator, Matthew La Vine, and advised him of the complaint. Today's investigation consisted of interviews with staff and residents, record review and a physical plant inspection.

At approximately 8:45am, a physical plant observation was made to insure the health and safety of the residents. In conjunction with the physical plant inspection, interviews with the administrator and staff were made. Interviews held with the administrator and staff deny the allegation of S1 slapping R1. According to staff, it is R1 that has a history of being aggressive and combative. Interview made with R1 do not corroborate with the allegation. Moreover, R1 could not identify any witnesses to confirm that they were slapped by S1. In addtion, there were no other resident concerns regarding S1 ever being aggressive
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Eva MillerTELEPHONE: (818) 596-4373
LICENSING EVALUATOR NAME: Michael CavaTELEPHONE: (818) 389-7921
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20230203165134
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: AEGIS LIVING GRANADA HILLS
FACILITY NUMBER: 197610151
VISIT DATE: 07/21/2023
NARRATIVE
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towards them. Between 10:30am to 12:30pm, LPA obtained and reviewed copies of R1 and S1's records. A review of R1's records reveal that R1 can be aggressive and verbally disruptive. A review of S1's records do not indicate any history of disciplinary action for job performance during their employment with the facility.

Based on the information obtained, there was insufficient evidence to prove that S1 slapped R1. Therefore, the allegation is deemed Unsubstantiated at this time.
SUPERVISOR'S NAME: Eva MillerTELEPHONE: (818) 596-4373
LICENSING EVALUATOR NAME: Michael CavaTELEPHONE: (818) 389-7921
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2